Account Director – Europe

Social Element

Account Director overseeing client accounts at a full-service social media agency. Engage with leading brands to strategize and deliver exceptional social media marketing.

Posted 5/25/2026contractRemote • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

As an Account Director, you will provide day-to-day management of an xxx account.
You will have fantastic communication and client management skills.
You’ll be able to inspire and lead your client portfolio to create best-in-class work, and have sound business acumen to find and develop new opportunities across your accounts.
You will be the day to day lead within your portfolio of clients, knowing their business strategy and objectives and be able to work with them strategically to get the best results.
You will have experience in social media marketing, and be able to draw on this expertise to guide your clients and the wider agency team to create the best social-first work for your client.
You have fantastic communication skills, you are able to confidently lead meetings with senior stakeholders, as well as manage up to the Head of Client Services to keep them up to date with the day to day running's of the account, and know when to add them to key meetings.
You have sound financial acumen, you will be confident managing large scopes, keeping forecast up to date, scoping out new projects and following internal finance processes to ensure Client Partner is aware of any changes on the account.
You will be confident working with Project Managers and Account Managers to deliver large projects - ensuring these are scoped and resourced correctly, keeping a close eye on overburn and delivery deadlines.

Requirements

What you’ll need

Outstanding client relationship skills
A can do approach, with the ability to work closely with junior members of the team to create top quality work
Excellent organisational and time management skills and ability to juggle several tasks at once
Excellent communication skills - confident communicating with stakeholders at different seniority levels
Can demonstrate strong collaboration skills with internal teams
Competent in using PowerPoint and full Google Suite of Apps
A confident and driven individual
Excellent interpersonal skills, and the ability to effectively communicate information in written and verbal format
Proven & extensive experience in client services as an Account Director
Experience working for multi-market clients preferred, but not required
Up-to-date and current knowledge of social platforms and social media trends
Solid experience with forecasting and client planning
Sound business and financial acumen
Ability to confidently present to senior stakeholders, across multiple markets
Fantastic attention to detail

Benefits

Comp & perks

Remote/Flexible working (occasional travel)
33 days of holiday (including the bank holidays)
Birthday off
Annual Occasion Day off for an important event (eg moving house, getting married)
1 Volunteer day off
Flexible Fridays (Working half day)
3 Well Being Days
Eye care: Contributions towards eye tests and glasses
Enhanced sick pay: 4 weeks full pay, 4 weeks half pay
Enhanced family friendly policies
Employee Assistance Programme and wellbeing support
Access to our discounts website

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

social media marketingclient servicesforecastingclient planning

Soft Skills

client relationship skillscommunication skillsorganizational skillstime managementcollaboration skillsinterpersonal skillsattention to detailbusiness acumenleadership skillsinspiration skills