Social Driver

Director of Engagement – Marketing & Communications Strategy

Social Driver

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • Washington • United States

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Salary

💰 $110,000 per year

Job Level

Lead

About the role

  • Serve as the primary strategic point of contact for a portfolio of clients across marketing and communications disciplines.
  • Develop deep knowledge of each client’s business, audience, and goals, and translate that knowledge into smart, actionable strategies.
  • Lead client meetings, presentations, and reviews with confidence and clarity.
  • Build and maintain strong, trust-based relationships that result in high client retention and satisfaction.
  • Anticipate client needs and proactively bring forward ideas, opportunities, and solutions.
  • Direct integrated marketing and communications strategies across paid media, organic social, email, content/SEO, and influencer/partnerships, providing strategic direction while internal specialists execute.
  • Translate client objectives into well-structured campaign frameworks, editorial strategies, and channel plans.
  • Ensure all strategic recommendations are grounded in audience insight, brand positioning, and measurable goals.
  • Review and provide strategic direction on creative and content deliverables across client accounts.
  • Stay current on platform trends, marketing best practices, and the evolving media landscape to bring fresh thinking to every client.
  • Own the overall strategic direction and arc of client programs, ensuring work is scoped, planned, and executed in a way that delivers on defined goals.
  • Partner with project management and internal teams to maintain timelines, quality, and delivery standards across accounts.
  • Step in as a senior contributor on peer accounts when needed, ensuring seamless continuity for clients.
  • Identify and escalate risks early, and solve problems with a solutions-first mindset.

Requirements

  • Agency experience
  • Strategic range across the marketing mix
  • Client relationship instincts
  • Communications depth
  • Project architecture skills
  • Strong communicator
  • 7+ years of relevant experience, with at least 4 years in a client-facing role at an agency or agency-like environment
  • Occasional, as-needed travel may be required to support key initiatives and client engagements
Benefits
  • flexible PTO
  • 401k
  • continuing education
  • phone reimbursement
  • medical dental
  • vision
  • short-term/long-term disability
  • bike-share membership
  • flexible work schedules including “Fast Lane” and “No Meeting Fridays”
  • great colleagues
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic marketingcommunications strategycampaign frameworkseditorial strategieschannel planscontent marketingSEOinfluencer marketingpaid mediaorganic social
Soft Skills
client relationship managementstrong communicationproblem-solvingstrategic thinkingtrust-buildingproactive mindsetleadershippresentation skillscollaborationproject management