Social Discovery Group

Jira Administrator/Developer

Social Discovery Group

full-time

Posted on:

Location Type: Remote

Location: Anywhere in the World

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About the role

  • Administration of Jira Cloud + Server + Confluence
  • Management of project schemes, workflows, screens, permission schemes, and notification schemes.
  • Management of users, groups, roles, integration with directories (AD/IdP).
  • Monitoring and optimising structure: projects, user fields, workflows, permissions.
  • Jira performance and reliability
  • Configuring and supporting Jira instance monitoring: uptime, latency, error frequency, database latency, etc.
  • Working with Atlassian performance reports, analysing bottlenecks (database, index, user fields, plugins).
  • Planning and conducting regular performance reviews and tuning.
  • Automation and integration
  • Automation rules (Jira Automation, ScriptRunner, etc.).
  • Writing scripts in Groovy/Python for bulk operations, migrations, and housekeeping.
  • Integrations via REST API (CI/CD, monitoring, other internal systems).
  • Change management and standards
  • Design and implementation of Jira configuration standards (limits on user fields, rules for workflows, etc.).
  • Planning and implementation of Jira/plugin upgrades.
  • Team support and internal consulting
  • Gathering requirements and designing solutions in Jira for team processes.
  • Troubleshooting complex incidents and non-standard scenarios.

Requirements

  • Jira Software Cloud + Server/DC: workflows, boards, permission/notification/screen schemes, JQL
  • Jira Service Management: queues, SLAs, request types (preferable)
  • Atlassian stack: Confluence, Bitbucket, integration with IdP/LDAP (SSO, groups)
  • Scripting/code: - Groovy (ScriptRunner: post-functions, listeners, scheduled jobs)
  • Python (utilities, migrations, bulk operations, integrations)
  • Jira/Atlassian REST API (auth, pagination, rate limits)
  • Performance/SRE: understanding SLI/SLO/SLA, latency, error rate, working with logs and metrics
  • Infrastructure: Linux, databases for Jira (PostgreSQL/Oracle/SQL Server), basic HA/DC
  • Integrations: CI/CD (Jenkins/GitLab/GitHub/Bitbucket), webhooks, event-driven integrations
Benefits
  • REMOTE OPPORTUNITY to work full-time
  • Vacation 28 calendar days per year
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave
  • Bonuses up to $5000 for recommending successful applicants for positions in the company
  • 50% payment for professional training, international conferences and meetings
  • Corporate discount for English lessons
  • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $1,000 gross per employee per year. This can be spent on self-purchase of health insurance or on doctors’ fees for yourself and close relatives (spouse, children)
  • Workplace organisation. The company provides all employees with an equipped workspace and all necessary equipment (table, armchair, Wi-Fi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years.
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Jira Software CloudJira Server/DCJira Service ManagementGroovyPythonJira/Atlassian REST APICI/CDPostgreSQLOracleSQL Server
Soft Skills
troubleshootinggathering requirementsdesigning solutionsinternal consultingperformance reviewsteam support