Content Moderation Administrator
Social Discovery Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇰🇿 Kazakhstan
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Administering a team of 4-5 moderators
- Preparing regulations, monitoring changes in products that affect user moderation processes
- Maintaining reports on the quantity and quality of the incoming user flow for the products
- Preparation of graphic content on the website (retouching, sizing, color correction)
- Content quality control on websites (viewing, content moderation)
- Communication with partners Bitrix (in chat)
- Viewing and monitoring correspondence within the company
- Training and adaptation of new employees
- Ensuring the process of moderating user profiles on the Core products
Requirements
- Task/workforce planning & trackers
- Moderation CRM & ticket hygiene (e.g., Bitrix)
- Advanced Excel/Google Sheets
- Media formats & editing fundamentals
- Policy & taxonomy expertise + documentation
- Auto-moderation (AI) configuration & calibration
- Label QA & inter-annotator agreement
- Verification & activation flows (product-specific)
Benefits
- REMOTE OPPORTUNITY to work full time
- Vacation 28 calendar days per year
- 7 wellness days per year (time off)
- Bonuses up to $5000 for recommending successful applicants for positions in the company
- 50% payment for professional training, international conferences and meetings
- Corporate discount for English lessons
- Health benefits
- Compensation up to $1000 gross per year for self-purchase of health insurance
- Equipped workplace and necessary equipment provided
- Reimbursement of workplace costs up to $1000 gross once every 3 years
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merchandise, team building activities, massage certificates
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
task planningworkforce planningcontent moderationgraphic content preparationExcelGoogle Sheetsauto-moderation configurationlabel QAverification flowsactivation flows
Soft skills
team administrationcommunicationtrainingadaptationquality controlmonitoringreporting