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Executive Director – Soccer Shots, Super Hoopers, TrueCut Track
Soccer Shots FranchisingExecutive Director growing Soccer Shots, Super Hoopers, and TrueCut Track youth enrichment programs in Akron-Canton. Leading enrollment, coaches, customer experience, operations, and profitability.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing teams and driving enrollment growth through effective digital marketing and community partnerships. Capable of analyzing data to inform business decisions while fostering a positive culture and exceptional customer service.
Highest-signal resume keywords
Leadership ExperienceDigital Marketing PlatformsProject Management SkillsCustomer Service AbilitiesData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingData AnalysisProject ManagementSales StrategiesCustomer Acquisition
Soft Skills
Excellent CommunicationOrganizational SkillsPositive PersonalityMentoringProblem Solving
Tools & Technologies
CRM SystemsSocial Media
Industry Keywords
Youth SportsChild DevelopmentCommunity PartnershipsFranchise OperationsSmall Business Management
About the role
Key responsibilities & impact- Drive enrollment growth through digital marketing, community partnerships, referrals, and grassroots outreach
- Build relationships with preschools, daycare centers, elementary schools, parks and recreation departments, and community organizations
- Analyze enrollment trends and identify expansion opportunities
- Execute seasonal marketing campaigns and local promotional initiatives
- Monitor marketing performance and adjust strategies to maximize enrollment growth
- Deliver an exceptional experience for every child and family
- Monitor customer satisfaction and implement continuous improvements
- Resolve parent concerns professionally and promptly
- Foster long-term relationships that drive retention and referrals
- Recruit, hire, train, and mentor outstanding coaches
- Conduct regular coach observations and provide meaningful feedback
- Develop future leaders and build a positive, high-performance culture
- Oversee scheduling, staffing, and daily operations
- Manage labor and operating expenses
- Track key performance indicators and make data-driven decisions
- Ensure enrollment, revenue, profitability, and customer satisfaction goals are met
- Step in to coach classes when needed
- Support the coaching team during staffing shortages, schedule changes, or rapid growth
- Lead the day-to-day operation and long-term growth of Soccer Shots, Super Hoopers, and TrueCut Track
- Grow enrollment, strengthen community partnerships, retain coaches, maintain financial performance, and expand TrueCut Track during the first year
Requirements
What you’ll need- Leadership experience managing people and developing high-performing teams
- Strong organizational and project management skills
- Excellent communication and customer service abilities
- Experience using digital marketing platforms, CRM systems, social media, and data to drive enrollment growth
- Understanding of sales, customer acquisition, and business growth
- Ability to analyze data and make sound business decisions
- Positive, energetic personality with a passion for developing others
- Appreciation for working with young children and supporting child development
- Flexibility to work occasional evenings and weekends as programs require
- Experience in youth sports, education, child enrichment, recreation, franchise operations, hospitality, retail leadership, or small business management is a plus
Benefits
Comp & perks- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- Dental insurance
- Quarterly performance bonuses based on business performance
- Paid Time Off (PTO)
- Use of a company vehicle for business purposes
- Cell phone reimbursement
- Professional development opportunities
- 401(k), if eligible
- Health insurance, if eligible
- Comprehensive Training
- Flexible Schedules
- Competitive Compensation
- Enjoyable Work Environment