Account Manager

• Assist the Account Manager with day-to-day client servicing and strategic responses.
• Participate in client brainstorms, campaign planning, and idea generation.
• Draft client-facing updates, emails, and Slack messages, with guidance.
• Support preparation of client presentations and reports.
• Track project timelines, creator contracts, and deliverables, flagging blockers early.
• Follow up on campaign approvals, activations, and feedback loops.
• Maintain campaign folders, naming conventions, and task updates in Productive.
• Coordinate creator communications (tickets, timelines, content delivery) alongside the Account Manager.
• Conduct desktop research on audience trends, competitor strategies, and TikTok platform updates.
• Pull data and assist with analysis to support audience insights or campaign strategy.
• Learn to interpret key metrics like ROAS, CAC, CPA, and support monthly performance reporting.
• Work closely with the Account Managers, Creative Strategists, and Media Buyers to support smooth campaign execution.
• Attend internal and client team check-ins.
• Gain exposure to TikTok Ads Manager and the media buying process to build foundational knowledge.
• Assist with initial checks on draft billing sheets and creator cost tracking.
• Support finance processes including invoice prep and reconciliations under supervision.

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