Soar With Us

Head of People – Performance, Culture

Soar With Us

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Lead

About the role

  • Lead and oversee all aspects of people operations including workforce planning, talent management, and compliance.
  • Develop and implement people policies that balance employee needs with business objectives.
  • Oversee onboarding, off-boarding, and employee lifecycle processes.
  • Provide guidance on complex HR matters including disciplinary and grievances.
  • Build and manage robust performance review frameworks.
  • Partner with department heads to align people goals with commercial objectives.
  • Lead succession planning and leadership development programmes.
  • Ensure consistent career development and progression processes.
  • Lead company-wide culture initiatives and internal communications.
  • Drive engagement through recognition, feedback loops, and inclusive events.
  • Champion diversity, equity, and inclusion initiatives.
  • Maintain a values-led culture that drives motivation and excellence.
  • Act as a trusted advisor to senior leadership.
  • Present people insights and performance trends at leadership level.
  • Collaborate with finance and operations on reward, benefits, and headcount planning.

Requirements

  • Are a people-first leader with a passion for building great cultures.
  • Are a strategic thinker who can also roll up their sleeves and deliver.
  • Are commercially minded and able to balance employee needs with business goals.
  • Are a skilled communicator, coach, and relationship builder at every level.
  • Are a proactive problem-solver who thrives in a fast-paced, multi-brand environment.
  • Have 7+ years experience in people development or senior HR roles (in creative/agency environments).
Benefits
  • 26 days annual leave (including your birthday off, and additional days for long-term service).
  • Private Health Insurance (with wellness perks and rewards, available after 6 months).
  • Life Insurance & Smart Health Services (including 24/7 virtual GP and wellbeing support).
  • Cash Plan (reimbursement for dental, optical, physiotherapy and other healthcare expenses).
  • Company Pension (auto-enrolment with employer contributions).
  • Professional Development Fund (courses, certifications, and resources to support career growth).
  • End of Year Bonus Scheme
  • Kudos Recognition Platform (peer-to-peer recognition across the group).
  • Hybrid & Remote Working options.
  • Work Abroad Scheme (up to 30 days at a time).
  • Regular Company Events & Team Socials to bring our brands together.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
workforce planningtalent managementcomplianceonboardingoff-boardingperformance review frameworkssuccession planningleadership developmentcareer developmentemployee lifecycle processes
Soft skills
people-first leadershipstrategic thinkingcommunicationcoachingrelationship buildingproblem-solvingproactiveengagementcultural initiativestrust advisor
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