Soar

Compliance

• Develop, implement, and manage the company's compliance program in line with SAMA regulations and other relevant regulatory authorities.
• Act as the primary liaison with SAMA and other regulatory bodies, ensuring timely and accurate reporting.
• Oversee and manage all AML/CFT (Anti-Money Laundering/Combating the Financing of Terrorism) policies, procedures, and controls.
• Lead internal audits and compliance reviews to identify potential risks and implement corrective actions.
• Ensure all departments adhere to compliance requirements, offering guidance and training where necessary.
• Prepare and submit regular compliance and AML reports to senior management and regulators.
• Monitor regulatory changes and advise on necessary adjustments to policies and procedures.
• Handle suspicious activity reports (SARs) and ensure proper documentation and escalation.
• Foster a strong compliance culture across the organization.

Chief Compliance Officer, MLRO

Operations

• Coordinate and monitor the end-to-end digital credit process, including documentation verification, eligibility criteria validation, and application completeness.
• Prepare, review, and maintain digital disbursal packages, ensuring all pre-conditions are met before release of funds.
• Ensure all customer documents are validated, digitized, and securely stored in accordance with data and regulatory standards.
• Support the credit underwriting process by coordinating documentation flows, finance-to-property value verification, and finance file completeness.
• Liaise with certified real estate evaluation agencies, manage appraisal requests, track submissions, and ensure quality and timeliness of property reports.
• Own and maintain relationships with valuation agencies, including onboarding, performance tracking, SLA compliance, and issue resolution.
• Collaborate with underwriting, legal, and finance teams to streamline finance operations workflows and enhance platform efficiency.
• Conduct post-disbursal activities, such as disbursal-trench management, condition tracking, documentation follow-up, and system updates.
• Assist in audit preparation, compliance checks, and reporting for regulatory and internal control purposes.
• Contribute to process documentation, automation initiatives, and operational risk mitigation efforts.
• Maintain accurate, up-to-date records in the finance management system throughout the credit lifecycle.
• Ensure end-to-end compliance with internal credit policies and external regulatory guidelines (e.g., KYC, AML, mortgage-specific regulations).
• Respond to internal and external queries regarding finance status, documentation, and process timelines.

Head of Credit Operations

Risk

• Design, implement, and maintain the foundational pillars of the Operational Risk Management (ORM) framework, including policies, governance structures, and methodologies.
• Lead the implementation and ongoing execution of the RCSA methodology across all departments (e.g., HR, operations, finance, business, technology) to proactively identify, evaluate, and manage inherent risks and control effectiveness.
• Design, maintain, and regularly update comprehensive Operational Risk Registers and loss event databases, ensuring accurate classification and timely reporting of incidents.
• Develop and monitor relevant Key Risk Indicators (KRIs) and thresholds specific to operational risk, providing early warning signals for potential control failures.
• Develop and implement a formal, clear, and organization-wide Incident Reporting Process for operational risk and near-miss events, ensuring all staff can easily report issues in a consistent manner.
• Ensure timely and accurate reporting of all major operational and cyber security incidents to SAMA, adhering strictly to mandated thresholds, content requirements, and reporting timelines.
• Oversee and enforce the mandatory use of Root Cause Analysis for all material incidents to ensure that control weaknesses are identified and permanently remediated.
• Oversee and provide strategic direction to the Fraud Risk Manager, ensuring the development and execution of an effective, end-to-end fraud prevention, detection, and response program, including managing the internal whistleblowing and fraud investigation processes.
• Collaborate closely with the Technology and Cybersecurity teams to manage and mitigate Technology Risk and Cyber Security Risk, including risks related to system failures, data integrity, platform changes, and third-party vendor reliance.
• Conduct mandatory operational risk training for all employees and management to foster a strong risk-aware culture, emphasizing the importance of effective control performance and accountability.
• Prepare detailed, high-quality ORM reports for the CRO, Executive Management, and the Board Risk Committee, highlighting material exposures, control deficiencies, and progress on remediation plans.

Chief Compliance Officer, MLRO

Head of Credit Operations

Head of Operational Risk Management