Senior Technical Success Manager

Snyk

Senior Technical Success Manager at Snyk, guiding enterprise customers in secure AI software development. Focusing on application security workflows and technical transformation for clients.

Posted 7/18/2026full-time🇫🇷 FranceSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in orchestrating customer strategies for Application Security, leveraging strong communication and organizational skills to drive adoption and retention. Proficient in leading technical programs and fostering relationships with enterprise customers to achieve security program goals.

Highest-signal resume keywords

Customer-Facing Technical Role ExperienceDeveloper Security Tools KnowledgeFluency in French and EnglishTechnical Program LeadershipExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application Security WorkflowsBusiness Case DevelopmentTechnical Problem SolvingData-Driven StorytellingOnboarding Program Design

Soft Skills

Relationship BuildingOrganizational SkillsCollaborationInfluencing StakeholdersHandling Objections

Tools & Technologies

GitHubJiraJenkinsVS Code

Industry Keywords

Enterprise CustomersNorthern EuropeTechnical ChallengesStrategic Business Review Meetings

Tech Stack

Tools & technologies

Jenkins

About the role

Key responsibilities & impact

Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows.
Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention.
Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products.
Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks.
Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities.
Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges.

Requirements

What you’ll need

5+ years of experience in a customer-facing technical role, successfully engaging with executives and technologists to solve business problems with advanced technologies.
Experience working closely with highly technical customers within the Enterprise space, across Northern Europe.
Fluency in French and English.
Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code).
Experience leading technical or engineering programs with a proven record of thought leadership and business case development.
Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives.
Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment.

Benefits

Comp & perks

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
Health benefits, employee assistance plans, and annual wellness allowance
Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances