
Senior Technical Success Manager, Spanish Speaking
Snyk
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $119,000 - $148,750 per year
Job Level
Tech Stack
About the role
- Define near, mid, and long-term strategies for LATAM enterprise customers, ensuring they realize full value across their Application Security workflows.
- Build and foster trusted relationships with stakeholders across Mexico, Colombia, Chile, Argentina, and beyond, driving adoption and retention through local cultural alignment.
- Design and execute customized onboarding programs that help customers achieve their security goals, accounting for regional compliance and infrastructure nuances.
- Advocate internally for the specific needs of the LATAM market, working with Product and Sales to ensure our roadmap reflects regional requirements.
- Facilitate Strategic Business Reviews (QBRs) in both Spanish and English, using data-driven storytelling to demonstrate ROI and justify security investments to regional C-suites.
- Mobilize internal and external resources to navigate technical and bureaucratic barriers to adoption in complex regional environments.
Requirements
- 5+ years in a customer-facing technical role, successfully engaging with executives and technologists in the LATAM Enterprise space
- Native or near-native Spanish and professional English proficiency
- Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code)
- Proven record of leading technical or engineering programs and building business cases for digital transformation
- Exceptional communication skills with the ability to handle objections and influence stakeholders within the specific hierarchy and business etiquette of Latin American corporations
- Ability to thrive in a collaborative, fast-paced environment while managing customers across multiple time zones (from GMT-6 to GMT-3)
Benefits
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Application SecurityDeveloper Security toolsGitHubJiraJenkinsVS Codedigital transformationtechnical program leadership
Soft Skills
communication skillsrelationship buildinginfluencing stakeholdershandling objectionscollaborationcultural alignment