Snyk

Senior Technical Success Manager

Snyk

full-time

Posted on:

Location Type: Remote

Location: ColoradoUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $119,000 - $148,750 per year

Job Level

Tech Stack

About the role

  • Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows
  • Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention
  • Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products
  • Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks
  • Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities
  • Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges

Requirements

  • 5+ years of experience in a customer-facing technical role
  • Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America
  • Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code)
  • Experience leading technical or engineering programs with a proven record of thought leadership and business case development
  • Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives
  • Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Application SecurityDeveloper Security toolsBusiness case developmentTechnical program leadership
Soft Skills
CommunicationStakeholder influenceOrganizational skillsCollaborationStorytelling