Senior Services Solutions Manager

Snowflake

Lead the strategic transition of customers to achieving defined impact and business value as Senior Services Solutions Manager at Snowflake. Engage with stakeholders to craft rigorous, outcome-oriented Statements of Work.

Posted 7/15/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Technical Discovery, Scoping, and Change Management, with a strong focus on aligning project milestones with customer Use Cases. Proven ability to manage financial forecasts and maintain commercial health within Data Warehousing, BI, or Cloud environments.

Highest-signal resume keywords

Technical DiscoveryChange ManagementData WarehousingBusiness IntelligenceCloud Services

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ScopingForecastingProject ManagementFinancial AnalysisMilestone Planning

Soft Skills

JudgmentStrategic ThinkingCommunicationNegotiation

Tools & Technologies

SFDC

Industry Keywords

Field SalesServices DeliveryCustomer SuccessUse Cases

Tech Stack

Tools & technologies

CloudSFDC

About the role

Key responsibilities & impact

Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success.
Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications.
Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice.
Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases.
Network with senior internal and external personnel in your area of expertise to drive alignment on the "Unified Front."

Requirements

What you’ll need

Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree.
8-12 years of field sales or services delivery experience, specifically within Data Warehousing, BI, or Cloud fields.
Expert-level capability in Technical Discovery, Scoping, and leading deep discovery pre-signature.
Proven ability to exercise good judgment in selecting methods and techniques for obtaining solutions in complex environments.

Benefits

Comp & perks

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth.
Professional development opportunities
Flexible work arrangements