Services Solutions Manager

Snowflake

Senior Services Solutions Manager at Snowflake focusing on complex customer engagements and value-driven roadmaps. Playing a key role in operational leadership and technical discovery processes.

Posted 7/15/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Technical Discovery, Scoping, and Change Management, with a strong focus on aligning project milestones with customer Use Cases. Proven ability to manage financial forecasts and maintain commercial health within Data Warehousing, BI, or Cloud environments.

Highest-signal resume keywords

Technical DiscoveryChange ManagementData WarehousingBusiness IntelligenceCloud Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ScopingForecastingProject ManagementMilestone PlanningSolution Development

Soft Skills

JudgmentStrategic ThinkingNegotiationCommunication

Tools & Technologies

SFDC

Industry Keywords

Field SalesServices DeliveryCustomer SuccessUse Cases

Tech Stack

Tools & technologies

CloudSFDC

About the role

Key responsibilities & impact

Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success.
Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications.
Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice.
Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases.
Network with senior internal and external personnel in your area of expertise to drive alignment on the 'Unified Front.'

Requirements

What you’ll need

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree.
5-8 years of field sales or services delivery experience, specifically within Data Warehousing, BI, or Cloud fields.
Expert-level capability in Technical Discovery, Scoping, and leading deep discovery pre-signature.
Proven ability to exercise good judgment in selecting methods and techniques for obtaining solutions in complex environments.

Benefits

Comp & perks

Complex Problem Solving: Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Strategic Impact: Own the services lifecycle for high-stakes, complex engagements, ensuring technical discovery is grounded in core product capabilities.
Operational Leadership: Implement formal Scope Governance and maintain practice margin health through meticulous SFDC rigor.