Senior Operations Manager, Field Finance

Snowflake

Senior Operations Manager overseeing Field Finance and Deal Desk projects at Snowflake. Leading operational initiatives to drive efficiency and manage system implementations.

Posted 6/3/2026full-timeMenlo Park • California • 🇺🇸 United StatesSenior💰 $144,000 - $189,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee and manage the end-to-end lifecycle of Field Finance and Deal Desk related system projects, from initial demand tickets to final implementation.
Lead the development and refinement of Business Requirements Documents (BRDs), test case scenarios, and User Acceptance Testing (UAT) for all projects.
Manage and prioritize the backlog of system projects, enhancements, and cross-functional requests to align with business needs and strategic objectives.
Serve as the primary point of contact for technical project requests and system changes originating from Legal, Accounting, Operations, Alliances, Snowflake Services and other departments.
Collaborate with cross-functional stakeholders to gather business and technical requirements, define project scopes, and ensure seamless execution of projects that impact the Field Finance team.
Lead the project management and implementation of key system changes, including the integration of new platforms like Ironclad CLM, Salesforce CPQ, Docusign eSignature, and AI functionalities.
Develop and maintain comprehensive, up-to-date documentation for all Field Finance processes, policies, and best practices.
Manage and expand the Deal Desk Library and the internal Compass pages, ensuring all information is current, accessible, and accurate.

Requirements

What you’ll need

Bachelor's degree in Business Operations, Finance, or a related field.
10+ years of experience in Project Management, Sales Operations, Systems deployments or a similar role, with at least 3+ years in a management or project leadership capacity.
Proven experience managing complex technical projects, particularly related to CRM, CPQ, Ironclad, and electronic signature systems.
Demonstrated expertise with Ironclad, CLM, Salesforce CPQ, and Docusign eSignature is a strong requirement.
Deep understanding of the end-to-end deal cycle and the operational challenges of a scaling, fast pace tech company.
Demonstrated ability to write clear and concise Business Requirements Documents (BRDs) and develop thorough test case scenarios and UAT plans.
Excellent communication, interpersonal, and stakeholder management skills.
Highly organized with a meticulous attention to detail and a proactive, solution-oriented approach.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Benefits

Comp & perks

Competitive salary
Health insurance
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementBusiness Requirements Documents (BRDs)User Acceptance Testing (UAT)Sales OperationsSystems deploymentsCRMCPQIroncladDocusign eSignatureAI functionalities

Soft Skills

CommunicationInterpersonal skillsStakeholder managementOrganizational skillsAttention to detailProactive approachSolution-oriented mindsetAbility to manage multiple prioritiesLeadershipCollaboration