Senior Technical Account Manager

Snowflake

Technical Account Manager leading post-sales technical support and growth for enterprise customers focused on Snowflake solutions. Collaborating with teams to resolve technical issues and drive customer success.

Posted 5/13/2026full-timeDenver • Colorado • 🇺🇸 United StatesSenior💰 $130,000 - $170,100 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformPythonScalaSQL

About the role

Key responsibilities & impact

Collaborate regularly with Sales Engineers and Solution Architects to identify strategies that enable customers to achieve their business goals and recommend these proactively to customers
Develop a deep understanding of your assigned customer's environment, use cases, and challenges and provide expert technical advice post-production
Develop, manage, and implement a strategy for efficient workload consumption
Work with Snowflake Product and Engineering teams to access new product features, private previews, and platform upgrade requirements
Act as the technical advisor for production workloads, often advising on multiple use cases within large, complex organizations
Monitor incoming cases for assigned customers and interpret issues and potential business impact to provide contextual technical guidance to the support engineers to expedite issue resolution
Utilize resources from Performance Engineering, Professional Services, Incident Management, and Support Engineering, while also engaging other specialized technical experts for tasks beyond your expertise
Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships

Requirements

What you’ll need

B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
Hands-on experience with Python, SQL, or Scala
8+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
5+ years of experience working with AWS, Azure, GCP, and/or a private cloud environment
Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting
Expertise in one of the following industries: Retail/CG, Financial Services, Healthcare, Media & Advertising
Hands-on experience in database management, data engineering, and data science
Experience working within the partner ecosystem as it pertains to Snowflake solutions
Skilled in resolving complex escalations with senior customer executives
Excellent verbal, written, communication, and receptive listening skills
High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams
Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients
Excellent team player able to work with virtual and global cross-functional teams.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonSQLScalaAWSAzureGCPdatabase managementdata engineeringdata sciencetechnical account management

Soft Skills

communicationemotional intelligenceempathyproactivityadvocacycollaborationrelationship buildingproblem-solvingteamworkcustomer engagement

Certifications

B.S. in Computer ScienceM.S. in Computer Sciencedegree in Information Systemsdegree in Engineering