Collections Specialist

Snowflake

Entry level Collections Specialist at Snowflake managing collections processes with AI tools. Collaborating with teams to enhance customer experiences and initiate high-value negotiations.

Posted 5/1/2026full-timeDublin • California • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $78,700 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Perform outbound collections tasks in a professional manner with a focus on customer service while adhering to Company policies
Perform analysis of credit and collection practices
Help categorize customer accounts within Collections platform
Collaborate with internal sales and other cross-functional teams, as well as external customers, to resolve credit and collection issues promptly and effectively
Completion of vendor onboarding forms, ensuring accuracy and compliance
Manage and execute the end-to-end collections process for a diverse portfolio of customers, maintaining Snowflake’s high standard for customer experience and relationship management
Leverage AI-powered financial tools to predict delinquency risks and automate routine communications, allowing you to focus on high-value negotiations
Help build for the future by identifying opportunities to automate manual workflows while ensuring our financial practices reflect Snowflake’s core values

Requirements

What you’ll need

Bachelor’s in Finance or related concentration
Proficiency in SQL is a basic requirement
Knowledge of Python is preferred
2 - 3 years of finance work experience is a plus
Excellent communication skills, both written and verbal, with strong customer service orientation
Must be self-motivated, flexible and able to change priorities in a challenging and fast-paced environment with minimal supervision
Ideal candidate will have interest and academic background in Analytics, Finance, Business, Accounting or relatable field of study
Ability to collaborate with internal and external customers
Proficiency in Microsoft Suite and Google Workspace
A strong desire to master AI-driven financial products and machine-learning workflows
The ability to negotiate effectively with customers while clearly communicating technical or financial insights to internal stakeholders
A proactive approach to problem-solving and a commitment to fostering an inclusive environment.

Benefits

Comp & perks

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Hard Skills & Tools

SQLPythonfinancial analysiscollections processvendor onboardingautomated workflowsAI-powered financial toolsmachine learningcustomer account categorizationnegotiation

Soft Skills

customer service orientationexcellent communicationself-motivatedflexibilityproblem-solvingcollaborationadaptabilityproactive approachrelationship managementinclusivity