Atlassian Platform Administrator

Snowbird Agility, Inc.

Atlassian Platform Administrator responsible for configuring and maintaining Jira for a federal program. Collaborating with Agile teams to enhance platform features and ensure effective delivery.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Administer, configure, and maintain Jira environments supporting multiple Agile teams and program initiatives
Manage workflows, custom fields, issue types, dashboards, permissions, notifications, and automation rules
Support Jira projects aligned with scaled Agile methodologies, including sprint planning, backlog management, and reporting
Design reporting that enables: Flow visibility (cycle time, throughput, WIP) dependency tracking program-level insights
Ensure data integrity to support accurate reporting and decision-making
Partner with Product and Delivery leadership to align Jira usage with the program’s operating model and delivery objectives
Troubleshoot system issues, user access requests, workflow challenges, and configuration updates
Support integration of Jira/Confluence with other enterprise tools as required
Develop documentation, user guides, and standard operating procedures
Maintain a platform backlog and roadmap for continuous improvement
Provide end-user training and ongoing support to technical and non-technical users
Participate in client meetings, status reviews, and program discussions as a trusted advisor and technical resource
Ensure compliance with federal security, documentation, and operational standards

Requirements

What you’ll need

Bachelor's degree in Information Systems, Computer Science, Business, or related field (or equivalent experience)
5+ years of hands-on Jira administration experience
Experience supporting federal government contracts and Agile software development programs
Experience administering Jira Data Center
Experience with Jira migrations or major reconfigurations
Strong knowledge of Jira administration, workflows, permissions, schemes, dashboards, filters, and reporting
Experience supporting Agile and/or SAFe environments
Strong understanding of SDLC and Agile project management processes
Experience with Atlassian tools such as Confluence and Jira Service Management preferred
Excellent troubleshooting, organizational, and analytical skills
Strong written and verbal communication skills
Ability to interact professionally and confidently with government clients and senior leadership
Strong presentation and facilitation skills in both technical and non-technical discussions
Ability to gather requirements, translate business needs into Jira solutions, and communicate recommendations clearly
Strong customer service mindset with responsiveness and attention to detail
Ability to manage competing priorities in a fast-paced client environment
Proven ability to build relationships and maintain credibility with stakeholders across multiple teams
Atlassian certifications preferred (ACP-JA, ACP-620, etc.)
SAFe certification or experience supporting SAFe programs
Experience supporting DHA, DoD, or healthcare IT programs preferred
Familiarity with reporting and metrics tools such as Power BI or advanced Excel reporting

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Snowbird Agility, Inc. Website LinkedIn All Job Openings 11 - 50 employees 🔒 Cybersecurity ☁️ SaaS 🤝 B2B Cybersecurity
SaaS
B2B Snowbird Agility, Inc. is a company specializing in digital transformation, PMO support, application development, cyber security, and cloud migration and hosting services. They aim to help organizations become more flexible, responsive, and customer-focused by providing innovative solutions. With expertise in streamlining workflows, protecting digital assets, and simplifying procurement processes, Snowbird Agility supports organizations in enhancing their digital capabilities and safeguarding business data. The company is committed to offering services that reduce acquisition time and improve software quality, while also playing a role in supporting veterans. Atlassian Platform Administrator 🔥 7 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Administer, configure, and maintain Jira environments supporting multiple Agile teams and program initiatives
Manage workflows, custom fields, issue types, dashboards, permissions, notifications, and automation rules
Support Jira projects aligned with scaled Agile methodologies, including sprint planning, backlog management, and reporting
Design reporting that enables: Flow visibility (cycle time, throughput, WIP) dependency tracking program-level insights
Ensure data integrity to support accurate reporting and decision-making
Partner with Product and Delivery leadership to align Jira usage with the program’s operating model and delivery objectives
Troubleshoot system issues, user access requests, workflow challenges, and configuration updates
Support integration of Jira/Confluence with other enterprise tools as required
Develop documentation, user guides, and standard operating procedures
Maintain a platform backlog and roadmap for continuous improvement
Provide end-user training and ongoing support to technical and non-technical users
Participate in client meetings, status reviews, and program discussions as a trusted advisor and technical resource
Ensure compliance with federal security, documentation, and operational standards 🎯 Requirements
Bachelor's degree in Information Systems, Computer Science, Business, or related field (or equivalent experience)
5+ years of hands-on Jira administration experience
Experience supporting federal government contracts and Agile software development programs
Experience administering Jira Data Center
Experience with Jira migrations or major reconfigurations
Strong knowledge of Jira administration, workflows, permissions, schemes, dashboards, filters, and reporting
Experience supporting Agile and/or SAFe environments
Strong understanding of SDLC and Agile project management processes
Experience with Atlassian tools such as Confluence and Jira Service Management preferred
Excellent troubleshooting, organizational, and analytical skills
Strong written and verbal communication skills
Ability to interact professionally and confidently with government clients and senior leadership
Strong presentation and facilitation skills in both technical and non-technical discussions
Ability to gather requirements, translate business needs into Jira solutions, and communicate recommendations clearly
Strong customer service mindset with responsiveness and attention to detail
Ability to manage competing priorities in a fast-paced client environment
Proven ability to build relationships and maintain credibility with stakeholders across multiple teams
Atlassian certifications preferred (ACP-JA, ACP-620, etc.)
SAFe certification or experience supporting SAFe programs
Experience supporting DHA, DoD, or healthcare IT programs preferred
Familiarity with reporting and metrics tools such as Power BI or advanced Excel reporting Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Subcontracts Administrator II 🔥 4 hours ago Amentum 10,000+ employees ⚡ Energy 🔒 Cybersecurity Website LinkedIn All Job Openings Subcontracts Administrator II responsible for cradle-to-grave subcontract administration. Working for Amentum and interacting with teams to manage compliance and procurement processes. 🇺🇸 United States – Remote 💵 $70k - $85k / year 💰 Private Equity Round on 2020-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Fleet Support Administrator 🔥 8 hours ago SIXT 5001 - 10000 🚗 Transport 👥 B2C 🤝 B2B Website LinkedIn All Job Openings Fleet Support Administrator managing repairs and overseeing work orders for SIXT’s fleet. Ensuring seamless fleet operations in a dynamic environment with opportunities for growth. 🇺🇸 United States – Remote 💵 $21 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥️ Administration Senior Applications Administrator 🔥 15 hours ago Outreach 1001 - 5000 🤖 Artificial Intelligence 🏢 Enterprise Website LinkedIn All Job Openings Senior Applications Administrator overseeing the administration, configuration, and optimization of billing applications at Outreach. Collaborates with cross-functional teams to align applications with business needs. 🇺🇸 United States – Remote 💵 $105k - $135k / year ⏰ Full Time 🟠 Senior 🖥️ Administration 🦅 H1B Visa Sponsor Associate, Salesforce Administration 🔥 18 hours ago First Help Financial 51 - 200 💸 Finance 🏦 Banking 💳 Fintech Website LinkedIn All Job Openings Associate, Salesforce Administration role at First Help Financial managing sales processes and supporting efficiency. Administering Salesforce and collaborating with sales and management teams. 🇺🇸 United States – Remote 💵 $67.8k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🖥️ Administration 🦅 H1B Visa Sponsor Administrator II 🔥 19 hours ago SES Corporation 51 - 200 🏢 Enterprise 🏛️ Government ☁️ SaaS Website LinkedIn All Job Openings Microsoft Administrator II overseeing Microsoft technologies and infrastructure for a government agency. Responsibilities include deployment, configuration, and maintenance of systems and user management. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 🖥️ Administration View More Administrator Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Jira administrationAgile methodologiesSDLCJira Data CenterJira migrationsreportingworkflowspermissionsdashboardsfilters

Soft Skills

troubleshootingorganizational skillsanalytical skillswritten communicationverbal communicationpresentation skillsfacilitation skillscustomer service mindsetattention to detailrelationship building

Certifications

Bachelor's degreeAtlassian certificationsSAFe certification