Senior Manager, Forward Deployed Research

Snorkel AI

Director of Forward Deployed Research at Snorkel AI, focusing on applied ML, team leadership, and customer engagement. Leading technical quality and processes for frontier AI projects within dynamic environments.

Posted 7/29/2026full-timeNew York City • California, New York • 🇺🇸 United StatesSenior💰 $185,000 - $321,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong expertise in frontier AI concepts and applied machine learning, with a proven track record in managing technical teams and driving customer engagement. Capable of leading technical conversations and developing processes that enhance team performance and customer satisfaction.

Highest-signal resume keywords

Applied Machine LearningFrontier AI ConceptsTechnical Presales ManagementTeam DevelopmentRevenue Pipeline Goals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Large Language ModelsTraining Data PipelinesEvaluation MethodologiesPost-Training TechniquesReinforcement LearningCoding AgentsMultimodal ModelsReasoningSolution DesignCapacity Planning

Soft Skills

Excellent CommunicationCoachingCustomer EngagementAdaptabilityTeam Leadership

Certifications & Qualifications

B.S. in Computer ScienceB.S. in Machine Learning

Industry Keywords

Solutions EngineeringGTM OrganizationCustomer-Facing RolesTechnical QualityKnowledge Sharing

About the role

Key responsibilities & impact

Recruit, hire, and develop the forward deployed research team, coaching the team on technical quality, customer engagement, and career growth
Set and maintain the technical bar for specifications, evaluation frameworks, and customer deliverables
Own SE capacity planning and account coverage; partner with AE leadership on deal strategy, engagement prioritization, and pipeline forecasting
Establish team processes and playbooks for discovery, spec development, and knowledge sharing
Lead technical conversations on select strategic accounts, including scoping, solution design, and partnership with frontier AI research teams
Serve as escalation point for technically complex or high-stakes customer situations

Requirements

What you’ll need

8+ years of experience in applied ML, AI solutions engineering, technical presales, or research-intensive customer-facing roles
5+ years managing or leading technical individual contributors, ideally in a presales or solutions engineering org
Strong expertise in frontier AI concepts including LLMs, training data pipelines, evaluation methodologies, post-training techniques (RLHF, DPO, RLAIF), and domain areas such as coding agents, reasoning, multimodal models, or RL environments
Track record of hiring and developing technical talent
Experience operating against revenue or pipeline goals in a GTM organization
Excellent communication skills, able to coach a team, partner with sales leadership, and engage credibly with frontier AI researchers
Ability to work in a fast-moving environment, comfortable with ambiguity and rapid iteration
B.S. in Computer Science, Machine Learning, or related field

Benefits

Comp & perks

Health insurance
Professional development opportunities
Stock options