Growth Lead
Kaizen Labs
Senior Manager, Growth – Expert Contributor Experience
Snorkel AI
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 - $260,000 per year
Job Level
Senior
About the role
- Own the Contributor Funnel: Define and manage the full journey—from initial acquisition through conversion, onboarding, engagement, and retention.
- Set the Right Metrics: Establish KPIs and dashboards that measure contributor conversion, funnel health, quality, and satisfaction. Use data to prioritize initiatives and track progress.
- Identify & Solve Gaps: Diagnose bottlenecks or friction points in the contributor experience; lead cross-functional efforts with Ops, Product, Growth, and external stakeholders to resolve them.
- Develop Strategy for Network Growth: Design and execute strategies to grow our contributor base sustainably, balancing demand for expertise with supply availability.
- Build Contributor Programs: Launch and scale initiatives (training, enablement, recognition, community) that improve contributor satisfaction, retention, and performance.
- Be a Voice for Contributors: Serve as the advocate for contributor needs internally, shaping product, process, and tooling decisions.
- Drive Cross-Functional Alignment: Collaborate with GTM, Delivery, Ops, and Analytics teams to ensure contributor supply supports overall business growth.
Requirements
- 7+ years of experience in strategy, operations, growth, or marketplace roles in a fast-paced environment.
- Proven ability to design and scale conversion funnels, user/partner experiences, or supply-side ecosystems.
- Strong analytical and problem-solving skills; ability to define metrics, run analyses, and translate insights into action.
- Experience driving complex cross-functional initiatives with multiple stakeholders.
- Exceptional communication skills with the ability to influence senior leadership and external partners.
- Entrepreneurial mindset: scrappy, resourceful, and comfortable in ambiguity.
- Bonus: Experience in marketplaces, contributor/contractor networks, or data/AI companies.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
KPI establishmentdata analysisconversion funnel designuser experience designsupply-side ecosystem developmentprogram developmentmetrics definitioncross-functional initiative managementstrategic planningcommunity building
Soft skills
analytical skillsproblem-solving skillscommunication skillsinfluencing skillsentrepreneurial mindsetresourcefulnessadaptabilitycollaborationstakeholder managementadvocacy
