Customer Service Representative
SNL Painting, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: St. Charles • Montana • United States
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Salary
💰 $55,000 per year
Tech Stack
About the role
- Answer incoming calls and emails and direct them to the appropriate person or department.
- Schedule estimate appointments for all leads that come in through phone, e-mail or lead services utilizing a light screening script and input them accurately into our CRM.
- Support Senior Estimators as needed.
- Support production department by managing the pre-job process including client communication and project set up.
- Accurately manage client and project-related activity in our CRM and Project Management software.
- Communicate pre-production schedules with clients.
- Create meeting agendas and take minutes in meetings as needed.
- Coordinate company meetings and events.
- Other administrative support as needed.
Requirements
- 3+ years of customer service, administrative or operations experience
- Have the ability to occasionally meet in person at the office
- Secure in learning and using cloud-based software tools
- Ability to work independently and manage recurring responsibilities
- Ability to pass a background check.
Benefits
- 10 Days PTO
- 7 Holidays
- Paid Health Insurance Contribution towards company plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRMProject Management software
Soft Skills
customer serviceadministrative supportcommunicationindependent workorganizational skills