Customer Service Representative

SNL Painting, Inc.

Customer Service Representative at SNL Painting handling client communications and administrative tasks in a hybrid work environment. Supporting production and assisting senior estimators with project coordination.

Posted 4/14/2026full-timeSt. Charles • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Answer incoming calls and emails and direct them to the appropriate person or department.
Schedule estimate appointments for all leads that come in through phone, e-mail or lead services utilizing a light screening script and input them accurately into our CRM.
Support Senior Estimators as needed.
Support production department by managing the pre-job process including client communication and project set up.
Accurately manage client and project-related activity in our CRM and Project Management software.
Communicate pre-production schedules with clients.
Create meeting agendas and take minutes in meetings as needed.
Coordinate company meetings and events.
Other administrative support as needed.

Requirements

What you’ll need

3+ years of customer service, administrative or operations experience
Have the ability to occasionally meet in person at the office
Secure in learning and using cloud-based software tools
Ability to work independently and manage recurring responsibilities
Ability to pass a background check.

Benefits

Comp & perks

10 Days PTO
7 Holidays
Paid Health Insurance Contribution towards company plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRMProject Management software

Soft Skills

customer serviceadministrative supportcommunicationindependent workorganizational skills