SNHU Careers

Manager

• Lead a team of Academic Technology Solution Owners responsible for LMS optimization
• Maintain understanding of D2L Brightspace roadmap and business practices
• Evaluate, test, recommend, and implement LMS features from D2L's releases
• Ensure effective linkages between Solution Owners, LMS Operations, and partners
• Work closely with Global Campus operational teams for technology implementation
• Guide team in coordinating and documenting needs with partners
• Ensure identification and evaluation of technologies for user experience improvements
• Collaborate with UX Research to enhance user interface for learners and faculty
• Oversee problem management and incident reporting related to LMS
• Monitor developments in academic technology and enhance LMS experience

Manager, LMS Optimization

General

• Recruit and enroll qualified prospective students for campus undergraduate day programs
• Assist students through the enrollment process
• Act as a liaison to other campus departments and serve as the student's advocate
• Conduct personalized outreach to prospective students and families and performing informational sessions and interviews
• Support on-campus event-related functions as assigned

Campus Admission Specialist

Data Analyst

• Review industry literature and research publications and maintain a system to curate publications, competitive intelligence, and internal research/reports.
• Create landscape summaries on topics relevant to higher education and update with new data and publications on an ongoing basis.
• Use third-party platforms to extract and summarize market data on programs and populations.
• Support Product Marketing in providing data summaries for program reviews and investigating new programs or products.
• Conduct deep-dive ad hoc research on market and competitive trends.
• Build, maintain, and update data models of external data sources (e.g., IPEDS), using tools such as Microsoft Fabric/PowerBI.
• Create and maintain data Python data ingestion notebooks in BigQuery and Microsoft Fabric.
• Use existing data models to monitor and summarize internal performance trends across products, segments, and demographics.
• Build and enhance reports and dashboards according to feedback, insights, and institutional goals.
• Actively seek opportunities to improve and anticipate feedback on analytic projects and tools.
• Present analysis findings to diverse audiences in a variety of formats.
• Utilize project management software to keep track of multiple priorities and projects.
• Attendance, punctuality, and reliability are essential functions of this role.

Manager, LMS Optimization

Campus Admission Specialist

Market Research Data Analyst