Auto Appraiser

Snapsheet Inc

Virtual Claims Negotiator at Snapsheet handling high-volume auto claims negotiations. Collaborating remotely and ensuring accurate repair plan documentation in a fast-paced environment.

Posted 6/25/2026full-timeRemote • Alaska, California, Colorado, Hawaii, Illinois, Kentucky, Massachusetts, Montana, New York, Oregon, Utah, Washington, Wyoming • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Technical Negotiation: Pick up the phone and negotiate complex supplements and repair logic with body shops, ensuring estimates comply with carrier guidelines while maintaining professional rapport.
High-Volume Execution: Manage a high-speed desk, maintaining quality while meeting or exceeding a threshold of 10–16 claims per day.
Technical Defense: Utilize CCC One and other estimating platforms to write fair and accurate estimates to return vehicles to preloss condition based on photos, supporting your repair decisions with data and logic.
Documentation Excellence: Maintain meticulous, real-time documentation of all interactions with internal and external customers, ensuring clarity and process compliance.
Adaptability: Demonstrate the ability to pivot between diverse carrier workflows while maintaining a consistent, polished professional tone in both written and verbal correspondence.
Professional Conduct: Effectively represent Snapsheet and our carrier partners by resolving technical challenges with diplomacy, precision, and adherence to established guidelines.

Requirements

What you’ll need

Experience: 3–6 years of auto physical damage claims handling experience preferred.
Proven Volume (Required): Carrier/IA Desk: History of handling 10–16 desk reviews per day or experience in high-volume CAT deployments.
Carrier/IA (Field): History of successfully managing 6-10 field estimates per day.
Shop: Proven history of personal ownership over $100k+ in monthly individual sales.
Technical Proficiency: Extensive working experience in CCC One is required.
Market Experience: We have a strong preference for candidates with experience in high-competition, high-volume metro markets (e.g., Dallas, Chicago, Tampa).

Benefits

Comp & perks

Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
Offer two dental plans and one vision plan to keep you and your family healthy.
Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
401(k) with a 4% company match—because your future is worth investing in.
Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
Time-Off: Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
Remote Community: Engage through remote team events, Employee Resource Groups (ERGs), and active digital communities.
Casual dress code.
Performance-Driven Advancement: We don't believe in waiting for an annual review. We offer a rapid advancement path with quarterly opportunities for promotion based strictly on your production and technical mastery.
Fair Compensation & Bonuses: We believe in compensating fairly for your effort. In addition to a competitive base, we offer a structured bonus program for claims negotiators who exceed our daily production requirements.
Mentorship: 1-on-1 management and goal-setting sessions to sharpen your technical and professional edge.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

auto physical damage claims handlingnegotiationestimatingdocumentationdata analysis

Soft Skills

professional rapportquality managementadaptabilitydiplomacycommunication