Instructional Designer

Snapsheet Inc

Instructional Designer designing engaging learning experiences for Snapsheet’s software. Collaborating with teams to enhance user onboarding and adoption through effective training materials.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Design and build learning experiences that help users understand our software quickly
Build and maintain a library of eLearning assets, interactive modules, video walkthroughs, onboarding guides, and self-service resources focused on product knowledge
Partner with subject matter experts to identify learning needs
Improve content quality and consistency over time
Shape the learning strategy with recommendations on delivery formats, sequencing, and content frameworks
Contribute to team tooling and organization inside our LMS

Requirements

What you’ll need

3 or more years of experience creating learning material for SaaS or other technical software environments
Strong grasp of instructional design principles and adult learning approaches
Hands-on experience with eLearning development tools (for example: Articulate, Rise, Camtasia, or comparable tools)
Ability to simplify complexity
Comfortable managing multiple projects, timelines, and stakeholders without sacrificing quality
Curiosity about how people learn and motivation to keep improving the experience
Familiarity working with a claims platform or other operations-heavy enterprise software (nice to have, but not required)

Benefits

Comp & perks

Remote working environment
Flexible PTO policy
Casual dress code
Mentorship programs
1-on-1 management
Promote when ready culture
Quarterly internal promotion opportunities
Goal setting sessions
Celebrations just because
Yearly in-person and remote events
Snapsheet Swag
Employee Resource Groups
Health insurance through Blue Cross Blue Shield
401(k) with a 4% company match
Company-paid Short Term and Long Term Disability
Life Insurance
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

instructional designadult learning principleseLearning developmentcontent quality improvementlearning strategy developmentproject management

Soft Skills

simplifying complexitycuriosity about learningmotivation for improvementstakeholder management