Dental Medical Receptionist – Dental Practice Proficiency Required

SnappyCX

Remote dental receptionist supporting U.S. practices with appointments, insurance verification, payments, and patient communication.

Posted 8/21/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient inquiries, scheduling appointments, and handling dental insurance verification while maintaining compliance with HIPAA regulations. Proficient in utilizing dental practice management systems to support efficient front-desk operations.

Highest-signal resume keywords

Dental Office WorkflowsDental Insurance VerificationPatient Record ManagementCustomer Service SkillsHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingPayment ProcessingInsurance Benefits AssistancePatient Check-In/Check-OutDocumentation Maintenance

Soft Skills

Excellent CommunicationStrong Organizational AbilitiesMultitasking Skills

Tools & Technologies

DentrixEaglesoftOpen DentalCurve DentalDental Practice Management Systems

Certifications & Qualifications

HIPAA Certification

Industry Keywords

Dental PracticePatient ConfidentialityRemote Work ExperienceU.S. Time Zones

About the role

Key responsibilities & impact

Manage incoming calls, emails, and patient inquiries
Schedule, reschedule, and confirm dental appointments
Handle patient check-in and check-out
Verify patient information and dental insurance eligibility
Assist with insurance benefits, copays, deductibles, and patient balances
Process payments and follow up on outstanding balances
Coordinate appointment reminders and patient follow-ups
Maintain accurate patient records and documentation
Communicate with patients, dentists, hygienists, and other dental staff
Maintain patient confidentiality and comply with HIPAA requirements
Support general administrative and front-desk operations

Requirements

What you’ll need

3+ years of experience as a receptionist, front desk coordinator, or administrative professional in a US dental practice
Strong knowledge of dental office workflows, scheduling, and terminology
Experience with dental insurance verification
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Proficiency with computers and dental practice management systems
Ability to work independently in a fully remote environment
HIPAA knowledge or certification is a plus
Experience with dental insurance verification and claims-related processes
Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms
Previous experience working remotely in a dental setting is required
Ability to work U.S. Eastern, Central, or Pacific Time

Benefits

Comp & perks

Fully remote work arrangement
Full-time and part-time work options
15–40 hours per week
Flexible working hours based on client requirements