SnapMagic

Sales

• Lead and manage SnapMagic's sales organization, setting standards for sales execution
• Guide global component manufacturers through digital transformation and partnership development
• Own and execute the end-to-end sales process: pipeline generation, prospecting, outreach, and closing
• Recruit, coach, and build a high-performance Account Executive team
• Design and implement strategies to scale revenue and expand market footprint
• Establish scalable playbooks, accurate forecasting, and clear reporting
• Ensure fast, personalized, and positive customer experiences throughout the sales cycle

Sales Lead

Customer Success Manager

• Guide new customers through the onboarding process, ensuring a smooth transition onto the SnapMagic platform
• Provide training and support to help clients maximize the value of SnapMagic's tools and features
• Develop and nurture strong, long-lasting relationships with key stakeholders and serve as a trusted advisor
• Act as the voice of the customer within SnapMagic; gather feedback, insights, and feature requests and collaborate with product and development teams
• Work closely with sales and account management teams to identify opportunities for upselling and cross-selling, and drive renewals and expansions
• Serve as a technical resource for customers, troubleshooting issues, providing solutions, and escalating complex issues to engineering/support