SnapCare

Business Development Rep

• Initiate outreach to key decision-makers, including facility administrators and staffing managers, to introduce the IWS solution.
• Execute outbound prospecting efforts via phone, email, and LinkedIn to generate new opportunities.
• Qualify potential leads and coordinate meetings with senior sales representatives or leadership team members.
• Gain a deep understanding of the workforce challenges in senior care and effectively articulate how IWS and SnapCare provide tailored solutions.
• Maintain accurate records of activities and pipeline progress within Salesforce CRM.
• Partner with Sales and Marketing teams to continuously improve messaging and outreach strategies.
• Provide actionable market insights to inform product development and sales strategy enhancements.

Business Development Manager

Program Manager

• Build and maintain strong client partnerships and serve as trusted advisor
• Drive client satisfaction, retention, and NPS improvement
• Provide consultative guidance on workforce optimization, forecasting, and scheduling
• Lead implementation of new client programs including intake and recruitment strategy
• Identify and capture staffing orders and manage workforce extensions
• Use Booker system for workforce tracking and manage gross margin targets
• Partner with fulfillment teams and maintain Supplier Scorecards
• Oversee billing processes and facilitate collections meetings
• Track account progress and support client integrations