Senior Trust & Safety Specialist

SNAP/SNAP

Senior Trust & Safety Specialist investigating Community Guidelines violations for Snapchat, Snap’s visual messaging platform. Analyzing harm trends, improving safety workflows, and partnering with policy, product, engineering, and law enforcement teams.

Posted 8/11/2026full-timeLos Angeles • California, Washington • 🇺🇸 United StatesSenior💰 $47 - $70 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and experience in data analysis, including proficiency in SQL and data visualization tools like Google Sheets, Looker, and Grafana. Proven ability to develop and implement processes in a content moderation environment while effectively collaborating with cross-functional teams.

Highest-signal resume keywords

Data AnalysisSQL ProficiencyContent Moderation ExperienceProcess DevelopmentCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSQLData VisualizationProcess DevelopmentInvestigative Skills

Soft Skills

Problem-SolvingCommunicationJudgmentAdaptabilityPrioritization

Tools & Technologies

Google SheetsLookerGrafana

Industry Keywords

Content ModerationTrust & SafetyCommunity GuidelinesTerms of ServiceCriminality Investigation

Tech Stack

Tools & technologies

GrafanaSQL

About the role

Key responsibilities & impact

Conduct thorough and objective investigations into violations of Community Guidelines and Terms of Service, including sensitive content such as child sexual exploitation
Identify violation trends and patterns by reviewing and analyzing internal data and conducting outside research
Develop proposals for responding to violation trends through detection, policy change, and/or feature enhancements
Own operational workflows, including industry-wide information sharing and law enforcement referrals
Recommend tooling optimization and develop and improve processes
Work with internal stakeholders on ad hoc safety-related projects
Own new workflow launches end-to-end
Develop and conduct training for other Trust & Safety team members
Provide support to the global Trust & Safety team, potentially including a standing schedule with a weekend day

Requirements

What you’ll need

Comfort working within a content moderation environment
Ability to problem-solve independently and with peers, structuring ambiguous business challenges into actionable plans
Strong analytical skills, including working with large data sets and providing insights through data visualization software such as Google Sheets, Looker, and Grafana
Experience using data querying languages, including SQL, for investigative work
Experience working effectively with cross-functional teams and management
Excellent verbal and written communication skills and sound judgment
Ability to prioritize, focus, thrive in a dynamic environment, and adapt to evolving business needs
Proven track record of developing and implementing processes and identifying improvement opportunities
Experience investigating criminality or abuse online or offline
Experience working with product and engineering teams to develop trust and safety tools and solutions
Bachelor’s degree or equivalent work experience
3+ years of experience in technology, safety, or a related field
Flexible work hours, full-time availability, and weekends as needed
Willingness and ability to work with sensitive, offensive, or disturbing content

Benefits

Comp & perks

Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let employees share in Snap’s long-term success
Equity in the form of RSUs