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Field Service Engineer
SMTField Service Engineer maintaining and repairing Volvo construction equipment for SMT, a machinery and truck distribution company. Serving customers across South Wales through diagnostics, repairs, and onsite technical support.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and maintaining heavy construction equipment, with a strong focus on diagnosing mechanical, hydraulic, electrical, and engine-related faults. Proven ability to build customer relationships while ensuring compliance with safety and company policies.
Highest-signal resume keywords
NVQ Level 3 In Plant MaintenanceHeavy Construction Plant RepairDiesel Engine KnowledgeAdvanced Fault-Finding SkillsCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Plant MaintenanceHydraulic SystemsElectrical SystemsDiagnostic EquipmentMechanical RepairEngine RepairDrivetrain KnowledgeProblem-Solving SkillsJob DocumentationInspection Reporting
Soft Skills
Strong CommunicationCustomer Relationship BuildingIndependenceProfessionalismFlexibility
Certifications & Qualifications
Full UK Driving Licence
Industry Keywords
Construction EquipmentField-Based EnvironmentSafety ComplianceMachine PerformanceUptime Improvement
About the role
Key responsibilities & impact- Service, maintain, diagnose, and repair Volvo construction equipment and associated machinery within the designated region
- Identify and resolve mechanical, hydraulic, electrical, and engine-related faults using technical expertise and diagnostic equipment
- Act as the primary customer contact, providing machine-status updates, repair progress, and recommended actions
- Complete job documentation, inspection reports, timesheets, and electronic records accurately and in real time
- Maintain safety, professionalism, housekeeping, and compliance with company policies and procedures
- Work independently on customer sites while building strong customer relationships and improving machine performance and uptime
Requirements
What you’ll need- NVQ Level 3 or equivalent in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or a related engineering discipline
- Proven experience maintaining and repairing heavy construction plant
- Strong knowledge of diesel engines, hydraulics, drivetrains, electrics, and diagnostic systems
- Advanced fault-finding and problem-solving skills
- Ability to work independently in a field-based environment
- Strong communication and customer service skills
- Full UK driving licence
- Flexibility to travel, work overtime, and support customer requirements when needed
- Experience maintaining and repairing construction plant equipment
Benefits
Comp & perks- Health Cash Plan
- 24/7 GP access
- Free physiotherapy support
- Enhanced family leave
- Enhanced sick pay
- IVF support
- Pension contributions matched up to 5%
- Car leasing scheme
- Cycle-to-work scheme
- Retail and lifestyle discounts
- Refer-a-friend scheme
- Paid volunteering day
- Long service awards
- Christmas shutdown as part of holiday allowance
- Employee Council
- Social Committee
- Caring, Daring, Sharing awards programme