SMT (SportsMEDIA Technology)

League Support Technician – NBA

SMT (SportsMEDIA Technology)

full-time

Posted on:

Location Type: Office

Location: Secaucus • New Jersey • United States

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Salary

💰 $20 - $28 per hour

About the role

  • Provide game day support for games and events with the NBA and its affiliated leagues
  • Ensure SMT/NBA resources are functional pregame
  • Monitor multiple systems and applications during live events
  • Troubleshoot multiple systems and connections in the event of irregular or total loss of functionality
  • Work nights, weekends and holidays throughout NBA season, including preseason and summer league
  • Report on-site to the NBA Headquarters in Secaucus, NJ

Requirements

  • Knowledge of computer hardware, software, and Windows OS
  • Excellent attention to detail
  • Basic Basketball Rules Knowledge
  • Strong verbal communication and interpersonal skills
  • Open availability (must be available to work daytime, night, weekend, and holiday games)
  • Previous technical troubleshooting skills preferred
  • Ability to: Quickly process feedback from the system and adjust in real time
  • Work well under pressure and complete tasks on time
  • Follow daily checklists and other written procedures
  • Works independently and without direct supervision
  • Travel 2-3 weeks per year
  • Provide Events support during the off-season and when needed
  • Must be reliable in execution of assigned tasks and detail oriented
  • Must be dependable in terms of punctuality and task performance efficiency
  • Able to complete assigned projects and assignments in a timely manner
  • Can obtain a passport, or other authorization into various worldwide locations
Benefits
  • Medical, dental and vision insurance
  • Paid time off + 10 Company paid holidays
  • Company Paid Life Insurance
  • Short-term and long-term disability
  • Flexible Spending and Health Savings Accounts
  • Access to mental health services
  • 401k
  • Pet insurance and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
computer hardwaresoftwareWindows OStechnical troubleshootingsystem monitoring
Soft Skills
attention to detailverbal communicationinterpersonal skillsability to work under pressureindependencereliabilitypunctualitytask performance efficiency