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SMSFactor

Program Manager

SMSFactor

Managing training pathways to ensure student success at Skill & You. Leading performance tracking and strategic development for educational programs.

Posted 4/27/2026full-timeLevallois-Perret • 🇫🇷 FranceMid-LevelSenior💰 €3,000 - €3,500 per monthWebsite

Tech Stack

Tools & technologies
TypeScript

About the role

Key responsibilities & impact
  • Coordinate the work of coaches and trainers to ensure learners’ success within a specific program
  • Monitor key indicators, ensure the program’s profitability, and implement continuous improvement measures
  • Define the program strategy, coordinate actions with other departments, and lead transformation projects
  • Optimize learning pathways and learner support to strengthen engagement and successful outcomes
  • Supervise, motivate, and develop teams (training advisors and trainers) to ensure their engagement and performance
  • Anticipate market changes and learner needs to enhance the offer and support modalities
  • Identify, test, and scale initiatives that impact learner experience and training effectiveness

Requirements

What you’ll need
  • Proven experience in monitoring and optimizing costs related to learner support and the operational efficiency of programs
  • Ability to identify, prioritize, and deploy the most impactful projects to improve learner experience and training effectiveness
  • Aptitude for defining a coherent vision aligned with the organization’s overall objectives and ensuring programs are aligned with that strategy
  • Ability to analyze, harmonize, and optimize working methods to maximize operational efficiency and ensure improved collective performance
  • Capacity to unite, lead, and support multidisciplinary teams to foster collaboration across programs and achieve shared objectives

Benefits

Comp & perks
  • 50% reimbursement of public transport pass
  • Attractive company health insurance
  • Meal vouchers worth €9
  • Company provident plan for optimal protection

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program strategycost optimizationoperational efficiencylearner supportproject deploymenttraining effectivenesscontinuous improvementdata analysisperformance metrics
Soft Skills
team leadershipmotivationcollaborationstrategic visioncommunicationproblem-solvingadaptabilityengagementprioritization