Field Service Technician II

Smiths Group plc

Field Service Technician installing and maintaining security screening technologies in Austin area. Engaging with clients and ensuring satisfaction while managing field service responsibilities.

Posted 7/25/2026full-timeRemote • Austin • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $75,240 - $101,860 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and field repair of electrical and electronic systems, with a strong focus on customer satisfaction and effective communication. Proven ability to mentor and develop junior technicians while managing maintenance schedules and documentation.

Highest-signal resume keywords

Troubleshooting Electrical SystemsField Repair of Electronic EquipmentMentoring Field Service TechniciansCustomer Satisfaction FocusMS Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingField RepairElectrical SystemsElectronic SystemsMaintenance SchedulingDocumentation ManagementInstallationService DeploymentCustomer Follow-UpTechnical Training

Soft Skills

Excellent CommunicationCustomer FocusTeamworkResponsivenessMentoring

Certifications & Qualifications

Associate’s DegreeTrade CertificationMilitary Training

Industry Keywords

Field ServiceCustomer ServiceTechnical SupportEquipment RepairMaintenance

About the role

Key responsibilities & impact

Daily travel to locations in and around the Austin area, including the airport
Troubleshoots, services, installs (deploys) and repairs equipment at customer sites
Maintains field service log and filing system
Conducts follow up calls with the customer to ensure satisfaction of work
Mentors lower level Field Service Technicians to improve their skill and knowledge of the equipment
Completes all scheduled maintenance within required deadlines

Requirements

What you’ll need

Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
Computer literacy; competency in use of all programs within MS Office Suite
Excellent communication skills and strong orientation for customer focus and teamwork
Must be responsive to all customer issues at all times
Must be willing & able to travel at short notice

Benefits

Comp & perks

Comprehensive benefits package including medical, dental, and vision insurance
401(k) with company match
Paid time off
Competitive Business Profit Plan
Flexibility to choose from a wide range of benefits