Field Service Technician I

Smiths Group plc

Field Service Technician responsible for repair and maintenance of security detection technologies. Work involves daily travel to various sites, including airports and other facilities.

Posted 7/25/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $42,000 - $98,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and field repair of electrical and electronic systems, ensuring customer satisfaction through effective communication and technical support. Proficient in managing service repair needs and maintaining equipment while promoting revenue programs.

Highest-signal resume keywords

Troubleshooting Electrical SystemsField Repair of Electronic EquipmentCustomer TrainingMS Office Suite ProficiencyService Sales Participation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingField RepairEquipment MaintenanceTechnical SupportDocumentationParts ManagementPerformance AssessmentCalibrationCustomer SatisfactionRevenue Program Implementation

Soft Skills

Excellent Communication SkillsCustomer FocusTeamworkAdaptabilityProblem-Solving

Tools & Technologies

Test EquipmentRepair ToolsInspection Tools

Certifications & Qualifications

Associate’s DegreeRelated Trade CertificationMilitary Training

Industry Keywords

Electrical SystemsElectronic SystemsField SupportService RepairCustomer Training

About the role

Key responsibilities & impact

Responsible for meeting daily service repair needs and driving customer satisfaction
Installs, repairs and maintains equipment in the field; provides customer training as required
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
Order, install, and return parts and manages repair parts cycle time
Reviews all logs for open issues and prepares formal reports to customers as necessary
Participates in Service Sales opportunities and assists with promoting and implementing revenue programs
Ensures that tools and test equipment are properly maintained and calibrated
Assesses product/equipment performance based on field support data; recommends modifications or improvements
Seeks to provide technical support to customers and other service professionals as required
May participate in site surveys, pilot program service activities, attend meetings

Requirements

What you’ll need

Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
Computer literacy; competency in use of all programs within MS Office Suite
Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork
Must be willing & able to travel at short notice

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities