Field Service Technician

Smiths Group plc

Field Service Technician at Smiths Detection, servicing advanced threat detection equipment. Involves troubleshooting, installation, and customer training in various locations around Kenner, LA.

Posted 7/25/2026full-timeRemote • Louisiana • 🇺🇸 United StatesMid-LevelSenior💰 $63,800 - $87,560 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting, servicing, and repairing electrical and electronic systems, with a strong focus on customer satisfaction and effective communication. Proficient in maintaining accurate documentation and inventory management while ensuring timely completion of maintenance tasks.

Highest-signal resume keywords

Troubleshooting Electrical SystemsField Repair ExperienceCustomer TrainingMS Office Suite ProficiencyElectrical/Mechanical Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingField RepairInstallationMaintenanceDocumentationInventory ManagementElectrical SystemsElectronic SystemsCustomer ServiceTechnical Advisory Compliance

Soft Skills

Organizational SkillsCommunication SkillsInterpersonal SkillsMultitasking Ability

Tools & Technologies

X-Ray EquipmentCT X-Ray EquipmentCargo Inspection EquipmentCartsHoistsDavit CranesPallet Jacks

Certifications & Qualifications

Associate’s DegreeRelated Trade CertificationMilitary Training

Industry Keywords

Field ServiceCustomer SatisfactionMaintenance SchedulingService RepairParts Inventory

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

This position requires daily travel to locations in and around the Kenner Louisiana area, including the airport
Troubleshoots, services, installs and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites
Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed
Conducts follow up calls with the customer to ensure satisfaction of work
Responsible for meeting daily service repair needs and driving customer satisfaction
Installs, repairs and maintains equipment in the field; provides customer training as required
Completes all scheduled maintenance within required deadlines
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
Maintains an accurate inventory of parts and tools

Requirements

What you’ll need

Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
Must possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once
Must be able to lift/carry 80 lbs
Must be confident in the operation of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation

Benefits

Comp & perks

Comprehensive benefits package including medical, dental, and vision insurance
401(k) with company match
Paid time off
Flexible work arrangements
Professional development opportunities