Field Service Technician II

Smiths Group plc

Field Service Technician II repairing and servicing X-Ray and Cargo Inspection equipment at customer sites. Ensuring customer satisfaction and maintaining equipment across various locations in the Phoenix area.

Posted 7/15/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $75,240 - $101,860 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting, servicing, and repairing Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment, while ensuring customer satisfaction through effective communication and training. Maintains technical certifications and adheres to safety standards in diverse environments.

Highest-signal resume keywords

Troubleshooting Electrical SystemsField Repair ExperienceTechnical CertificationCustomer TrainingMS Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingField RepairElectrical SystemsElectronic SystemsMechanical SystemsEquipment InstallationScheduled MaintenancePerformance AssessmentModification RecommendationsCustomer Satisfaction

Soft Skills

Organizational SkillsCommunication SkillsInterpersonal SkillsMultitasking AbilityInitiative

Certifications & Qualifications

Associate’s DegreeRelated Trade CertificationMilitary Training

Industry Keywords

Trace EquipmentX-Ray EquipmentCT X-Ray EquipmentCargo Inspection EquipmentField Support DataSafety StandardsCustomer Service

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Troubleshoots, services, installs and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites
Conducts follow up calls with the customer to ensure satisfaction of work
Responsible for meeting daily service repair needs and driving customer satisfaction
Installs, repairs and maintains equipment in the field; provides customer training as required
Completes all scheduled maintenance within required deadlines
Maintains currency on all technical certifications
Assesses product/equipment performance based on field support data; recommends modifications or improvements
Uses initiative and dedication through positive use of downtime to consistently exceed customer and company requirements

Requirements

What you’ll need

Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical) or Military Training (electrical, mechanical, electronics)
Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
Must possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once
Must lift/carry 80 lbs and work safely in varied environments and around dangerous industrial equipment

Benefits

Comp & perks

medical, dental, and vision insurance
401(k) with company match
paid time off
flexible work arrangements
professional development opportunities