Field Service Technician II

Smiths Group plc

Field Service Technician II responsible for installation and repair of detection equipment in diverse locations. Requires travel and customer interaction for service satisfaction.

Posted 5/27/2026full-timeRemote • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $74,360 - $100,540 per yearWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

daily travel to locations in and around the Lexington area
Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment
Maintains field service log and filing system
Conducts follow up calls with the customer to ensure satisfaction of work
Responsible for meeting daily service repair needs and driving customer satisfaction
Installs, repairs and maintains equipment in the field; provides customer training as required
Completes all scheduled maintenance within required deadlines
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
Maintains an accurate inventory of parts and tools
Reviews all logs for open issues and prepares formal reports to customers as necessary

Requirements

What you’ll need

Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs

Benefits

Comp & perks

healthcare
401K savings plan
company holidays
vacation
sick time
parental leave
employee assistance program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingservicinginstallingrepairingmaintenancecustomer traininginventory managementelectrical systemselectronic systemsmechanical systems

Soft Skills

customer satisfactioncommunicationorganizationtime managementproblem-solving

Certifications

Associate’s DegreeRelated Trade CertificationMilitary Training