• Responsible for meeting daily service repair needs and driving customer satisfaction
• Installs, repairs and maintains equipment in the field
• Completes all scheduled maintenance within required deadlines
• Participates in Service Sales opportunities and assists with promoting and implementing revenue programs

Requirements

Associate’s Degree or Related Trade Certification (electrical, electronic, mechanical) or Military Training (electrical, mechanical, electronics)
Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
Computer literacy; Competency in use of all programs within MS Office Suite
Must have a solid level of technical knowledge on the company’s Trace and X-Ray technologies

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Hard Skills

troubleshooting
field repair
electrical systems
electronic systems
equipment maintenance
service repair
technical knowledge
installation
repair
maintenance

Soft Skills

customer satisfaction
communication
sales
teamwork
time management

Certifications & Qualifications

Associate’s Degree
Related Trade Certification
Military Training

Field Service Technician I

Field Service Technician II