QA Analyst, Pharmacy Benefits
SmithRx
full-time
Posted on:
Location: Arizona, California, Colorado, Florida, Kansas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee core operations, processes, and quality standards of the benefits plan build and maintenance to ensure delivery of a high quality SmithRx product
- Communicate project status and escalate issues for improved workflow efficiency
- Collaborate with engineers on system enhancements to create workflow automation
- Become subject matter expert on department standards and processes
- Enhance test plans to ensure application functionality meets original requirements
- Support business application systems and maintain plan data integrity
- Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards
- Identify quality improvement opportunities and present to Manager/Team Leaders for consideration and approval
- Develops and deploys daily audits to assess the quality and accuracy of the Benefit Configuration Specialists/Analysts work products
- Ensure the quality and accurate analysis of benefit plan designs throughout their lifecycle, from pre-implementation to post-implementation in pharmacy or medical settings
Requirements
- Bachelors degree or equivalent work experience in healthcare and/or PBM required
- 4+ years of experience as a Pharmacy QA Analyst preferred
- Comprehensive knowledge of benefits administration, benefits configuration, eligibility requirements, benefit provisions, and enrollment protocols required
- Robust analytical skills; advanced skills in Microsoft Excel
- Strong communication skills via face-to-face meetings, conference calls and written correspondence
- Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
- Execution-focused ethos - solutions-oriented problem solver and efficiency driven
- Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company
- Applicants must be based in one of the following states: Arkansas, Arizona, California, Colorado, Florida, Georgia, Kansas, Minnesota, Missouri, Nevada, North Carolina, South Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin