Accounts Receivable Analyst
SmithRx
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Proactively manage the company's collection efforts in an ever changing, multi-party environment to ensure timely collection of invoices.
- Cultivate strong relationships with a high-volume portfolio of internal and external customers, serving as the primary point of contact for billing and receivable inquiries
- Manage and prioritize multiple customer, TPA, broker, consultant, captive and other related party demands, exercising business judgement to resolve billing discrepancies, questions and delinquent payers.
- Investigate and perform detailed analysis in order to identify the root cause of billing or payment issues, collaborating cross-functionally to implement meaningful solutions.
- Manage and create reporting to internal stakeholders of collection efforts and delinquent accounts, including Days Sales Outstanding, Average Days to Collect, and other strategic actions taken to collect delinquent accounts.
- Exercise good business judgement discretion in managing escalated or at-risk accounts, independently determining the appropriate course of action which may include negotiating payment plans, settlement or recommending the suspension/cancellation of services.
- Train and mentor accounts receivable staff.
- Document and maintain internal control procedures related to invoicing and collection efforts. Develop and maintain evidence supporting such controls are executing as designed.
Requirements
- 4+ years of proven experience in a high volume multi-party accounts receivable role.
- Associate’s degree or equivalent professional experience in Accounting or Business Administration
- Proven experience in Invoicing, Collections, Cash Applications, Accounting Reconciliations and Internal Control Documentation (ie, Securities and Exchange Commission SOX Framework)
- Demonstrated ability to negotiate and resolve conflict with external customers, and their related parties, while maintaining a positive and professional relationship
- Proven ability to work independently, manage competing demands and make excellent business judgement in a fast-paced environment
- Strong analytical and problem-solving skills with a proven track record of investigating complex issues and implementing solutions
- Outstanding communication and interpersonal skills with a customer-first orientation
- Expert understanding of accounts receivable and solid understanding of accounting policy
- Highly skilled in MS Office Suite (Experience with Intacct or other ERP is a plus)
Benefits
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- Paid Company Holidays
- Wellness Benefits
- Commuter Benefits
- Paid Parental Leave benefits
- Employee Assistance Program (EAP)
- Well-stocked kitchen in office locations
- Professional development and training opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivableinvoicingcollectionscash applicationsaccounting reconciliationsinternal control documentationanalytical skillsproblem-solvingnegotiationbusiness judgement
Soft skills
communicationinterpersonal skillscustomer-first orientationindependent workconflict resolutionrelationship managementtime managementmentoringcollaborationadaptability
Certifications
Associate’s degree in AccountingAssociate’s degree in Business Administration