Product Sales Specialist

Smith+Nephew

Product Sales Specialist achieving annual sales quotas and expanding accounts in Malaysia's medical device market. Responsible for customer satisfaction, sales process, and market analysis.

Posted 4/30/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Meets or exceeds established annual sales quota.
Initiates sales process by prospecting, scheduling of appointments, conduct sales presentations, understanding business needs, develop proposals and sales closure.
Expands sales in existing accounts by introducing additional solutions and services and/or develop new and innovative applications.
Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objection, etc.
Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities offered by S&N or other appropriate channels.
Accountable for customer satisfaction and providing high quality service.
Responsible for keeping commitments in a timely manner and resolving issues promptly.
Maintenance of customer database.
Be familiar with competitors’ strategies and product features/benefits and contributes information to market strategy by monitoring driven products and feedback from end users.
Provide feedback on market information with regards to competitors activities, product pricing, SWOT in reports and sales meetings.
Good territorial and sales management of all assigned accounts. Operating expenses to be kept to budget.

Requirements

What you’ll need

Bachelor's Degree or Equivalent Education
3-5 years sales experience in Medical Devices
Knowledge of clinical segment / product platform preferred - Desirable.
Sales task capability/experience - forecasting, pricing, product development, positioning, promotion, planning, portfolio management, surgeon advisory panel - Desirable

Benefits

Comp & perks

Generous annual bonus and pension Schemes
Save As You Earn share options
Flexible Vacation and Time Off
Paid Holidays and Paid Volunteering Hours
Private Health and Dental plans
Healthcare Cash Plans
Income Protection
Life Assurance and much more
Hands-On, Team-Customised, Mentorship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales forecastingpricingproduct developmentproduct positioningpromotion planningportfolio managementsurgeon advisory panel

Soft Skills

customer satisfactionrapport buildingissue resolutiontime management

Certifications

Bachelor's Degree