Smith+Nephew

Continuous Improvement Capability Director

Smith+Nephew

full-time

Posted on:

Location Type: Hybrid

Location: Massachusetts, Oklahoma, Pennsylvania, Texas • 🇺🇸 United States

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Salary

💰 $128,500 - $238,250 per year

Job Level

Lead

About the role

  • Supports the development and deployment of the Smith+Nephew Operating System tools, materials, training, and governance.
  • Enhances continuous improvement capabilities in support of the company’s strategic vision across all business processes, functions, and initiatives.
  • Works across the global matrixed teams to grow the adoption of continuous improvement methodologies aligned to the S+N Operating System for maximum impact and cultural transformation.
  • Builds Continuous Improvement capabilities and executes against the company’s S+N Operating System strategy.
  • Delivers tools, processes, and training that build consistent Continuous Improvement (CI) capabilities company-wide in alignment with the S+N Operating System strategy and roadmap.
  • Supports business and functional leadership with ensuring the team’s activities support company goals and objectives.
  • Develops and provides subject matter expertise around the company’s Operating System tools, technologies, and processes.
  • Builds relationships throughout the organization to develop expertise around the Operating System tools, technology, processes, and leadership to enable a CI culture that achieves business goals.
  • Facilitates the implementation of the S+N Operating System throughout the company.
  • Coaches and mentors teammates and leaders organization-wide on consistent S+N Operating System processes, tools, and technology.
  • Drives evaluation and prioritization of S+N Operating System tool, supporting material, and technology development and training requests.
  • Collaborates with the Global S+N Operating System team to leverage and share best practices, and develop best in class Operating System tools, technology, training, and strategy.
  • Works with functional teams to streamline processes to improve business objectives, specifically focusing on customer experience, efficiency, and profitable growth.
  • Provides support to develop Lean expertise and capability at all levels of the organization.
  • Improves the decision-making model and problem-solving capabilities within high performance teams to increase the autonomy and pace of change.

Requirements

  • Four-year university degree required (Engineering, Sciences, Continuous Improvement, Process Improvement, Business, preferred); Master’s Degree preferred.
  • 8 or more years of continuous improvement, business transformation, process improvement and/or lean experience
  • 6+ years of experience and 'hands on' track record of implementing successful Lean based business systems including elements such as: Strategy Deployment and A3 Thinking, Lean Management Systems (Tiered Accountability, Visual Management, Gemba Walks, Leader Standard Work), Value-Stream Mapping, Kaizen events.
  • 6 or more years of leadership experience developing, training, coaching, and implementing an enterprise-wide Lean business system, or any combination of education and experience to meet the above requirements
  • Med-Tech or Healthcare experience a plus
  • Expertise in problem solving utilizing a formal program/process, and experience in delivering certification processes
  • Ability to implement KPI Management across functions and businesses
  • Experience in Change Management, and acts as an influential change agent
  • Broad knowledge of multi-functional, multi-site, global organizational processes and financial business methods
  • Demonstrated skill and confidence in proactively building relationships with top-tier partners/leaders both internally and externally
  • Demonstrated experience and leadership in managing comprehensive continuous improvement approaches/methodologies to advance an organization’s strategy and goals
  • Great communicator, demonstrated ability in solid written, oral, and presentation-giving skills
  • Ability to effectively work with different cultures in a global, matrixed environment
  • High ethical standards to support a professional business code of conduct
  • Passion for driving improvement and leading change in complex environments
  • A holistic thinker who can look enterprise-wide to integrate and streamline systems for optimal benefit
  • Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting cross-functional resources to remove waste along the extended value streams
  • Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization
  • Energetic, flexible, collaborative and proactive leader who welcomes challenges
  • Manages time and resources effectively through strong organization, multi-tasking, and time management skills
  • Works independently as a self-starter committed to delivering performance results
  • Analyzes information to make sound business decisions taking prudent business risks as appropriate
  • Strong analytical skills
  • Ability to work independently and as part of a team to seek resolution to problems
  • Proven track record for developing, training, and coaching teams across cultures
  • Able to travel domestically and internationally up to 50%
Benefits
  • medical, dental, and vision coverage
  • 401(k)
  • tuition reimbursement
  • medical leave programs
  • parental leave
  • generous PTO
  • paid company holidays
  • 8 hours of volunteer time annually
  • a variety of wellness offerings such as EAP
  • 401k Matching Program
  • 401k Plus Program
  • Discounted Stock Options
  • Flexible Personal/Vacation Time Off
  • Paid Holidays
  • Flex Holidays
  • Paid Community Service Day
  • Medical, Dental, Vision
  • Health Savings Account (Employer Contribution of $500+ annually)
  • Employee Assistance Program
  • Parental Leave
  • Fertility and Adoption Assistance Program
  • Hybrid Work Model (For most professional roles)
  • Hands-On, Team-Customized,
  • Mentorship
  • Discounts on fitness clubs, travel and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Continuous ImprovementLean Management SystemsValue-Stream MappingA3 ThinkingStrategy DeploymentKPI ManagementChange ManagementProblem SolvingBusiness TransformationProcess Improvement
Soft skills
LeadershipCoachingCommunicationInterpersonal SkillsOrganizational SkillsAnalytical SkillsCollaborationProactive LeadershipCultural SensitivityTime Management