Director, Communications – LATAM

Smile Train

Director, Communications leading LATAM communications for Smile Train in Brazil, overseeing strategic campaigns and stakeholder engagement across the region.

Posted 5/23/2026full-timeRemote • 🇧🇷 BrazilLead💰 $47,000 - $57,000 per yearWebsite

About the role

Key responsibilities & impact

Build and strengthen the LATAM Communications function, including team structure, governance, workflows, and scalable operational processes.
Recruit, develop, and mentor a high-performing communications team.
Develop annual and multi-year regional communications strategies aligned with LATAM and global priorities.
Build cross-functional operating models with Programs, Advocacy, Finance, and Global Communications.
Establish planning processes, performance metrics, and reporting frameworks to measure regional impact.
Lead development and execution of strategic communications campaigns across Latin America with clear objectives, messaging architecture, and measurable outcomes.
Develop institutional narratives and storytelling that strengthen Smile Train's reputation, mission visibility, and partner engagement.
Oversee multi-channel communications across social media, digital platforms, newsletters, websites, and institutional assets.
Lead regional public relations and external communications in priority markets.
Build a vibrant LATAM Partner Community fostering engagement, recognition, and mission alignment.
Develop partner-facing communications tools, branding materials, and storytelling frameworks.
Support programmatic initiatives including Education & Training, advocacy priorities, and partner capacity-building.
Strengthen awareness, reduce stigma, and elevate comprehensive cleft care across the region.
Lead internal LATAM communications to strengthen alignment, transparency, and culture.
Partner with regional leadership to ensure integrated executive and organizational messaging.
Oversee operational communications infrastructure including translations, document governance, and asset management.
Lead communications planning for regional events, medical congresses, partner gatherings, and strategic stakeholder engagements.
Manage relationships with agencies, creative partners, translators, and external vendors with clear briefs, timelines, and quality standards.
Manage vendor budgets and deliverables ensuring strategic alignment and quality.
Serve as primary LATAM communications liaison with Global Communications.
Translate global campaigns and priorities into culturally relevant regional execution.
Ensure communications materials consistently meet regional and global quality expectations.

Requirements

What you’ll need

Must reside in the Sao Paulo area.
Must have recent experience in a Director-level Communications role.
Bachelor's degree in Communications, Journalism, Public Relations, International Relations, Marketing, or related field.
Minimum 15 years of progressive communications leadership experience.
Proven leadership in regional or global communications within complex, matrixed organizations.
Demonstrated success building or transforming communications functions, including governance, workflows, and scalable systems.
Significant experience in nonprofit, NGO, public health, healthcare, or mission-driven organizations.
Proven success designing strategic communications campaigns across multiple channels and markets.
Strong executive communications and institutional storytelling experience.
Demonstrated ability managing agencies, vendors, and cross-functional teams.
Professional fluency in English, Portuguese, and Spanish required.

Benefits

Comp & perks

Ability to travel within Latin America and internationally as required

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

communications strategystrategic communications campaignsinstitutional storytellingperformance metricsgovernanceworkflowsoperational processescross-functional operating modelsbranding materialsmulti-channel communications

Soft Skills

leadershipmentoringteam developmentrelationship managementengagementtransparencycultural alignmentcommunicationcollaborationstrategic thinking

Certifications

Bachelor's degree in CommunicationsBachelor's degree in JournalismBachelor's degree in Public RelationsBachelor's degree in International RelationsBachelor's degree in Marketing