Smile Doctors

IT Specialist

Smile Doctors

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • Tennessee • 🇺🇸 United States

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Salary

💰 $60,000 - $65,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudMacOS

About the role

  • Support and maintain hardware, software, servers, and networks
  • Configure cloud-based and locally hosted solutions
  • Provide support for Microsoft 365, Windows, macOS, and key business systems
  • Create and manage SharePoint sites, Power Automate Flows, and Power Apps
  • Implement security and compliance best practices
  • Troubleshoot issues, manage user accounts, and support helpdesk needs
  • Collaborate with teams to roll out new technology solutions

Requirements

  • Ability to commute to our Nashville, TN headquarters 3 days per week
  • 3–5 years of experience in Information Technology, including:
  • 2–3 years working with Windows Server environments
  • 2–3 years supporting Practice Management Software in dental or healthcare settings
  • Proficient with Microsoft 365 Admin Centers
  • Skilled in configuring and maintaining corporate networks, VPNs, and phone systems
  • Experienced in cloud-based and locally hosted software solutions
  • Strong troubleshooting skills for advanced hardware and software issues
  • Excellent communication, documentation, and active listening abilities
  • Strong attention to detail and ability to handle confidential information
  • Willingness to travel up to 25%
Benefits
  • Be part of a growing company that’s transforming specialty dental care
  • Work with cutting-edge technology and innovative solutions
  • Make a real impact supporting providers who change lives every day
  • Collaborate with a team that values growth, learning, and teamwork

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
hardware supportsoftware supportserver managementnetwork configurationMicrosoft 365Windows ServerPractice Management Softwarecloud-based solutionstroubleshootingVPN configuration
Soft skills
communicationdocumentationactive listeningattention to detailconfidentiality