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SMG - Service Management Group

Marketing Content Specialist, AI-enabled

SMG - Service Management Group

Marketing Content Specialist developing AI-enabled content for software technology company. Creating high-performing content efficiently using AI-assisted tools and workflows in a collaborative environment.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Draft, write, and edit both AI-generated and original content across digital formats, applying strong storytelling principles to ensure clarity, engagement, and alignment with campaign goals.
  • Translate marketing briefs and strategic direction into clear, compelling written content across digital channels.
  • Build, review and refine AI outputs for tone, consistency, and effectiveness, ensuring all content meets brand and quality expectations.
  • Track content performance metrics and use insights to steer future strategy and improve results.
  • Stay ahead of the game on platform trends and AI tools, applying best practices to enhance workflow efficiency and content quality.
  • Collaborate with Marketing team members to support campaign messaging, content planning, and execution timelines.
  • Identify opportunities to improve content processes and suggest enhancements to AI prompts and systems.
  • Sharing latest AI trends and supporting the team in AI best practice.

Requirements

What you’ll need
  • Bachelor’s degree or equivalent work experience required.
  • 2-3 years of experience in content development, digital marketing, communications, with experience required in the software industry.
  • Strong knowledge of writing and editing across digital formats, with demonstrated strength in storytelling and content creation.
  • Strong knowledge of large language models (e.g., ChatGPT) and AI-assisted content tools, including structured prompting and workflow application.
  • Strong knowledge of digital marketing principles and content performance metrics
  • Demonstrated ability to translate strategic concepts into clear, engaging written content.
  • Strong proofreading skills and attention to detail.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.

Benefits

Comp & perks
  • Unlimited PTO
  • Tech provided
  • Work hard, have fun environment
  • Value-driven culture where we connect, collaborate & co-create
  • Diverse, experienced, friendly team which will welcome you, support you and challenge you

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content developmentdigital marketingwritingeditingstorytellingcontent creationcontent performance metricsproofreadinglarge language modelsstructured prompting
Soft Skills
attention to detailproject managementcollaborationstrategic thinkingcommunication
Certifications
Bachelor’s degree