Senior Digital Marketing Account Manager – Client Facing

SMB Team

Senior Account Manager managing a portfolio of VIP legal marketing clients. Overseeing performance and strategy for digital marketing services for attorneys.

Posted 6/28/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesSenior💰 $85,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing VIP accounts within the digital marketing sector, particularly for law firms, while ensuring effective communication and strategic alignment with client needs. Proficient in identifying service gaps and implementing solutions to enhance client satisfaction and performance.

Highest-signal resume keywords

Digital Marketing StrategyClient Relationship ManagementLaw Firm ExperienceExcellent Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Marketing ServicesClient Portfolio ManagementReporting and AnalysisStrategic Decision MakingPerformance Improvement

Soft Skills

Interpersonal SkillsAttention to DetailProactive Problem SolvingAdaptabilityEffective Communication

Industry Keywords

Legal IndustryPersonal Injury LawClient ServicesVIP AccountsDigital Marketing Agency

About the role

Key responsibilities & impact

Manage an assigned portfolio of VIP accounts by overseeing the client services to ensure they are performing well, on-time, and implemented to the clients’ needs.
Work with the clients and their staff to make strategy decisions and pivots.
Work with our internal services teams to strategize for the clients’ needs.
Identify areas where the clients’ services are lacking and offer proposed solutions to fill those gaps.
Coordinate and execute monthly reporting calls with the client.
Over-communicate with clients in an effective and clear manner regarding the work being performed and results achieved.

Requirements

What you’ll need

7+ years of experience working at a digital marketing agency.
Experience working with Law Firm clients is a must.
A deep understanding of digital marketing services and strategies for the legal industry.
Experience managing multiple clients at once.
Excellent written and verbal communication skills.
MUST have strong interpersonal skills.
A keen eye for detail that zealously looks for any areas of improvement.
Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list.
Proactive and resourceful in all aspects of your role.
Be able to work well in a fast-paced environment and adapt to frequent changes.
Experience working with Person Injury Law Firm Clients highly preferred.

Benefits

Comp & perks

We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
An opportunity to earn quarterly bonuses based on performance.
Unlimited vacation time - We encourage you to take time to recharge so you can be your best here at work.
Team member education and learning budget on courses, events and books.
Company activities, outings, and retreats.
Simple IRA WITH a 3% Match.
WFH or come to the office. The choice is yours!