Post-Launch Project Coordinator

SMB Team

Project Coordinator ensuring seamless service delivery in post-launch website requests for the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

Posted 6/8/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 per yearWebsite

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Monitor and triage incoming post-launch support tickets; categorize, prioritize, and route to appropriate team members within SLA windows
Verify Marketing Specialists have gathered all necessary client information before assigning tickets to developers; set and communicate timelines and next steps
Follow up with developers and Marketing Specialists to confirm task completion and client satisfaction
Support minor QA checks on deliverables before client-facing milestones; assist with offboarding procedures and documentation
Maintain accurate records across project management and client portal platforms
Provide backup support for onboarding and website teams; participate in team meetings and contribute to SOP feedback and process improvement initiatives

Requirements

What you’ll need

3+ years experience as a Project Coordinator in a fast paced environment
Strong organizational skills with high attention to detail; clear professional written and verbal communication
Ability to manage multiple tasks simultaneously and prioritize effectively
Familiarity with project management tools (HubSpot, Asana, or similar)
Proactive, solutions-oriented mindset; ability to follow and improve detailed SOPs
Reliable, responsive, and highly organized with strong follow-through
Experience in digital marketing, agency environments, or client-facing roles preferred; basic WordPress knowledge a plus
Must be reliable, responsive, and highly organized
Comfortable working within defined processes and escalating appropriately
Strong follow-through on all assigned tasks and communications
Proactive mindset — identifies and addresses issues before they escalate
Clear, professional written and verbal communication at all times

Benefits

Comp & perks

We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.
Team member education and learning budget on courses, events and books.
401(k) with a 3% Match.
WFH or come to the office. The choice is yours!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationdigital marketingWordPressQA checksSOP development

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationtask prioritizationproactive mindsetreliabilityresponsivenessfollow-through