Chief Technology, AI Officer
SMB Team
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
Visit company websiteExplore more
Salary
💰 $250,000 per year
Job Level
About the role
- Own Company-Wide Technology & AI Strategy
- Define and maintain the long-term architecture for SMB Team and affiliated entities
- Ensure all technology decisions ladder up to scalability, leverage, and client results
- Design and Implement an Agentic Operating Model
- Architect AI agents across sales, service delivery, finance, operations, and internal reporting
- Clearly define what decisions should be automated vs human-led
- Establish a single source of truth for client and operational data
- Ensure real-time updates, notifications, and intelligent recommendations across teams
- Own data security, access permissions, and AI governance standards
- Ensure compliance across all tools, vendors, and integrations
- Set standards for tools and platforms
- Approve or reject technology investments and manage the tech budget
- Lead through influence and clarity, not micromanagement
- Partner closely with department leaders to redesign workflows and operating models
Requirements
- 5-10+ years in senior technology, platform, or systems architecture roles
- Deep experience designing and scaling complex, integrated systems
- Strong understanding of AI, automation, and agent-based architectures
- Proven ability to operate as a strategic decision-maker, not just an implementer
- Experience supporting or integrating multiple business units or acquisitions
- Exceptional communication skills—able to translate technical vision into business impact
Benefits
- We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
- FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.
- Team member education and learning budget on courses, events and books.
- Company activities, outings, and retreats.
- 401(k) with a 3% Match.
- WFH or come to the office. The choice is yours!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technology strategyAI architectureautomationagent-based architecturedata securityintegrated systems designscalabilityclient resultsoperating model designworkflow redesign
Soft skills
strategic decision-makingcommunicationinfluenceclaritycollaborationleadershipproblem-solvingadaptabilitynegotiationvision translation