Call Center Agent – Credit Insurance

smava

Call Center Agent advising clients on credit insurance solutions through phone consultation. Join a supportive team at a leading online credit comparison platform in Germany.

Posted 6/9/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

service orientationstrong communicationprofessional telephone mannerreliabilityproactive workmotivationcustomer satisfactiontailored solutionscustomer needs identificationexpert advice

Certifications & Qualifications

vocational training in commercial/business field

Industry Keywords

credit insurancesalestelesalesloanscustomer contactcustomer preferencescustomer supportinsurance productscustomer advicecustomer service

About the role

Key responsibilities & impact

You advise our customers on credit insurance matters following loan completion.
You ensure high customer satisfaction through a strong service orientation.
You identify each customer's individual needs and support them with tailored solutions.
You act as an expert for our customers and provide telephone advice on the relevant insurance products.
You take customers' individual preferences into account.

Requirements

What you’ll need

You have already gained initial experience in sales or customer contact (e.g., sales or telesales).
You are service-oriented and have a strong interest in loans.
You are a strong communicator and convince customers with your open and professional telephone manner.
You are highly reliable and work in a committed, proactive way.
You are eager to develop professionally, highly motivated, and ready to grow with us.
Ideally, you have completed vocational training in a commercial/business field.

Benefits

Comp & perks

Benefit from our salary model with uncapped commission!
Internal career programs, further training opportunities, and coaching support your professional development.
Enjoy the flexibility to work 100% remotely from anywhere in Germany.
Your onboarding is conducted entirely digitally.
30 days of annual leave.
Parents benefit from 10 child sick days in addition to the statutory entitlement.
Partnerships with sports and fitness providers.