Sales Center Agent, Bilingual Spanish/English

SmartStop Self Storage

Sales Center Agent managing inbound sales calls for SmartStop Self Storage. Assisting customers with storage needs and handling payments while working remotely in a bilingual role.

Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on sales and relationship building, proficient in both Spanish and English, and capable of effectively managing multiple tasks in a fast-paced environment.

Highest-signal resume keywords

Customer CentricSales DrivenBilingual (Spanish and English)Excellent Communication SkillsProblem-Solving Abilities

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Computer SkillsMulti-TaskingReservation Management

Soft Skills

Relationship BuildingCan-Do Attitude

Tools & Technologies

Phone CommunicationEmail Communication

Industry Keywords

Inbound SalesOutbound CallsCustomer ServicePayment Processing

About the role

Key responsibilities & impact

Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
Work with existing customers by answering questions, taking payments and resolving concerns.
Make outbound calls to follow up on rental reservations.
Meet personal/team qualitative and quantitative targets.
Perform duties assigned by Supervisor(s).

Requirements

What you’ll need

Customer centric
Sales driven with a can-do attitude
Proficiency in both Spanish and English is required
Good computer skills
Excellent verbal, phone, and email communication
Ability to build relationships, (both internal and external)
Good problem-solving abilities
Multi-tasking is a must
A dedicated, quiet, secure workspace free of distractions
Excellent internet connectivity
Ability to work weekends

Benefits

Comp & perks

Monthly Bonus Incentive Plan
Health insurance including medical, dental and vision
Life and Disability Insurances
Paid Time Off & Paid Holidays
401(k) matching
Employee assistance program
Referral program
Discounts Health & Fitness Partnerships
Legal Entertainment Computers & Electronics