Smartsheet

Full-stack Engineer

• Work on all areas of the software from front end, back end, cloud infrastructure and test automation.
• Drive high standards within the team for all internal services and open source tooling/libraries we maintain.
• Deploy service and infrastructure changes frequently in a lean agile environment using full CI/CD.
• Contribute in all aspects of product development: idea generation, customer engagement, planning, design, prototyping, execution, shipping, and operational excellence.
• Collaborate with a team of passionate, engaged engineers, and with cross-functional teams that include product managers, UX designers, UX researchers, and more.
• Actively mentor more junior engineers, showing how to balance customer delivery while holding high coding, service, and cloud infrastructure standards.
• Apply different approaches to problem solving and help validate your ideas and those of your teammates.
• Strategically apply and champion AI tools within your team's domain to improve project execution, system design, quality, and debugging, leading adoption of AI best practices and driving measurable productivity gains
• Help define success for yourself, your team, and the features you help to conceive, build, and ship.
• Perform other duties as assigned.

Senior Software Engineer, Hybrid

• Lead the design and implementation of Smartsheet’s next-generation architecture, ensuring scalability, security, and performance for millions of global users.
• Define and drive architecture strategy, making key technical decisions that shape the future of the platform.
• Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability.
• Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driving large-scale projects to completion.
• Foster strong technical leadership, mentoring senior engineers and influencing best practices across multiple engineering teams.
• Lead deployment reviews for high-impact projects, ensuring they meet scalability, performance, and security requirements.
• Collaborate closely with product management and other business stakeholders to balance market needs with technical constraints, driving innovation while maintaining technical rigor.
• Drive the strategic integration of sophisticated AI capabilities into complex multi-system architectures, defining patterns and best practices, serving as a thought leader who identifies and leads AI initiatives to address technical challenges and improve productivity across groups.
• Advocate for quality and operational excellence, ensuring systems are monitored, tested, and maintained to meet the highest reliability standards.
• Drive the strategic integration of sophisticated AI capabilities into complex multi-system architectures, defining patterns and best practices, serving as a thought leader who identifies and leads AI initiatives to address technical challenges and improve productivity across groups.
• Perform other duties as assigned.

Principal Software Engineer

Security Engineer

• Lead and Mentor a High-Performing Team: Hire, develop, and retain top engineering talent. Foster a culture of technical excellence, innovation, and ownership. Provide coaching, career guidance, and performance management for your team.
• Develop the Strategic Roadmap: Define and execute the strategy for security infrastructure, automation, and operations. Collaborate with product and engineering leaders to set priorities and ensure your team's work aligns with business objectives.
• Oversee Secure and Resilient Infrastructure: Guide the architectural design and implementation of secure, scalable, and highly available infrastructure in our multi-cloud (predominantly AWS) environment. Champion the use of Infrastructure as Code (IaC) with tools like Terraform and Helm.
• Drive Security Automation Initiatives: Prioritize and direct the engineering of automated solutions for threat detection, incident response, and vulnerability management. Ensure your team is building the tools and workflows that allow us to respond to threats at machine speed.
• Champion a "Secure by Design" SDLC: Partner with development teams to embed security into the CI/CD process. Advocate for the integration of automated security tooling (SAST, DAST, SCA) to provide developers with fast, actionable feedback.
• Lead Incident Response Strategy: Oversee the team's incident response activities, acting as a point of escalation and leadership during major security and reliability events. Drive the blameless post-mortem process to ensure that incidents result in durable, engineered solutions.
• Manage Automated Compliance Programs: Ensure the team's technical controls and automation efforts effectively support continuous compliance with frameworks such as FedRAMP, SOC 2, and ISO 27001.

Senior Manager, Engineering – Security Infrastructure Operations

DevOps Engineer

• Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm.
• Automate Proactive Security: Engineer and automate threat detection, incident response, and vulnerability management processes. You will build the tools and workflows that allow us to respond to threats at machine speed.
• Secure the Software Development Lifecycle: Architect and secure our CI/CD pipelines, integrating automated security tooling (SAST, DAST, SCA) to provide developers with fast, actionable feedback.
• Master Container Security: Manage, operate, and secure our container orchestration platform (Kubernetes), implementing best practices for container security from the registry to runtime, including knowledge of hardening requirements such as CIS Benchmarks or DISA STIG.
• Lead Incident Response: Act as a technical lead during security and reliability incidents, driving resolution and conducting blameless post-mortems to engineer preventative solutions.
• Drive Automated Compliance: Implement and automate technical controls to ensure continuous compliance with frameworks such as FedRAMP, SOC 2, and ISO 27001.
• Mentor and Lead: Serve as a subject matter expert for security and reliability, mentoring other engineers and championing a culture of operational excellence and security ownership across the organization.

Senior Software Engineer II – DevSecOps, Reliability, Security

• Lead and Mentor a High-Performing Team: Hire, develop, and retain top engineering talent. Foster a culture of technical excellence and ownership while providing coaching, career guidance, and performance management for your direct reports.
• Champion "Shift-Left" Security: Partner with development teams to embed security into the CI/CD process. Advocate for and operationalize automated security tooling (SAST, DAST, SCA) to provide developers with fast, actionable feedback.
• Manage External Security Assessments: Oversee the strategy and operations for both the Responsible Disclosure program and third-party penetration testing. You will handle scoping, vendor management, triage, and the facilitation of remediation with internal engineering teams.
• Advise on Customer-Facing Security Features: Collaborate with Product and Engineering teams to provide technical feedback and security requirements for customer-facing features (e.g., encryption controls, audit logging, identity management). You will ensure we are building product capabilities that solve security challenges for our customers.
• Execute the Security Roadmap: Collaborate with leadership to implement the strategy for security infrastructure and automation. Ensure your team’s work aligns with business objectives and effectively reduces risk.
• Drive Security Automation: Prioritize the engineering of automated solutions for threat detection and vulnerability management. Ensure your team builds tools that allow us to respond to threats at machine speed.
• Enable Incident Response & Compliance: Oversee the team's participation in incident response activities and ensure technical controls support continuous compliance with frameworks such as FedRAMP, SOC 2, and ISO 27001.

Senior Software Engineer, Hybrid

Principal Software Engineer

Senior Manager, Engineering – Security Infrastructure Operations

Senior Software Engineer II – DevSecOps, Reliability, Security

Manager, Application Security