Smartsheet

UX Manager

Smartsheet

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇧🇬 Bulgaria

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Job Level

SeniorLead

Tech Stack

SDLC

About the role

  • Establish, articulate, and drive a vision for the future User Experience at Smartsheet as part of a UX leadership team — evolving the Smartsheet product to the next-generation of elegant, intuitive, delightful end user experience
  • Strategically identify and prioritize product areas most in need of UX alignment, and own driving discussion and action with stakeholders
  • Manage the day-to-day activities of UX designers, making sure that human-centered design processes are planned, followed, and documented
  • Lead in a supportive and inclusive manner — motivate the team to perform at a high level
  • Own delivery of design deliverables, either hands-on or directing other designers - including narratives, flows, wireframes, mockups, prototypes and pitch decks
  • Deliver modern, intuitive design by evaluating emerging methodologies
  • Collaborate with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, roadmaps, and technical constraints
  • Establish quality processes to ensure the design execution and engineering implementation are high quality, reflecting the design intent and positively impacting the lives of our users
  • Participate as a thought leader across Smartsheet and within User Experience, playing a key role in shaping the culture of the UX and Product organization
  • Test ideas and rapidly incorporate user feedback
  • Work in Figma as a hands-on designer when needed for key initiatives or to support your designers and partners.

Requirements

  • 7+ years experience leading UX or Product Design — possessing strong information architecture, interaction, and visual design skills
  • 5+ years of people management
  • Systems thinking experience—you understand downstream impacts of design decisions, know and can leverage industry-standard tools and methodologies, lead design strategy and execution on complex systems
  • Experience collaborating with UX research partners — leading definition and guiding execution of studies in service of informing strategic direction
  • Experience finding simple, innovative solutions for complex problems
  • Experience with SDLC models that holistically incorporate user experience
  • Expert in Figma and other UX and prototyping tools. Ability to create task flows, wireframes, prototypes and other interaction design deliverables
  • Excellent communication skills and interpersonal skills; ability to work successfully with teams and leaders across the company at every level of the organization including C-Suite
  • Ability to articulate design decisions and advocate for the user at all levels of the organization
  • Legally eligible to work in Bulgaria on an ongoing basis
  • Fluency in English is required
Benefits
  • Professional development opportunities
  • Flexible working hours

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
UX designinformation architectureinteraction designvisual designsystems thinkingSDLC modelstask flowswireframesprototypesdesign strategy
Soft skills
leadershipteam motivationcommunicationinterpersonal skillscollaborationadvocacy for userthought leadershipproblem-solvinguser feedback incorporationinclusive leadership